Mobile-Connect

ziam islam posted an update 6 minutes ago

Dear Emgs,
Good noon.
how are you?
My name is MD ZIAM AHMMAD. from Bangladesh.My passport number is:A06820469,Application My application

Process 45% yellow There is no change yet. I hope you can speed up the processing. I really appreciate your understanding and help. And I am sincerely sorry for bothering you, please understand and help me,…[Read more]

Neemish Pulimoottil Santosh posted an update 26 minutes ago

Hi,

Application Number – E#########, Institute has provided addittional documents on 12-03-2025.

Can you please process the application to the next step? As today is the last working day of the week.

Renz Becares posted an update 55 minutes ago

Good Day Emgs Team
Im Renz Becares my application no. E#########
the instituion already submit offer letter to emgs last march 12, please approve within this week, my class will start this last week of march

My application stocked up 32% last march 7,
I have 1 colleague that we are same offer letter and same date to got 32% progress

Why is…[Read more]

Akhash Kirupa posted an update 1 hour, 11 minutes ago

I have submitted my new offer letter with corrected date from University to ######### , but still not received any response. Passport No – C1230448, email ID – #########

EMGS Officer replied 1 hour ago

Hi Akhash Kirupa,
Kindly provide us with the email case number so we can check further.
Have a good day.
- Akhash Kirupa replied 57 minutes ago
  
  case number 2764104

Aminath Shahuba Shaheed posted an update 1 hour, 18 minutes ago

Hello, my name is Aminath Shahuba Shaheed. I have submitted my passport to my institution for special pass as they requested on 10th February and still no update on it. My VAL has been approved and status is at 80%. I am stuck without passport and with not update. My institution says it will take more than another month to get my passport back and…[Read more]

Aminath Shahuba Shaheed replied 1 hour, 3 minutes ago

I have to be back in my home country in the third week of April for a commitment decided a year ago and I haven’t had my passport. I am feeling really anxious about this delay and because I haven’t received any update on the special pass and my institution can’t give any update either.
EMGS Officer replied 1 hour, 2 minutes ago

Hi Aminath Shahuba Shaheed,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.

Muhammad Ibrahim Khalil posted an update 2 hours, 5 minutes ago

Subject: Follow-up on Urgent VAL Processing – Application ##########

Dear EMGS Team,

I hope you are doing well. I wanted to follow up on my application (########## – IM14G: Khalil Muhammad Ibrahim) to check if there are any updates.

As mentioned earlier, my Master’s visa is expiring on March 24, and I need the VAL by March 28 to complete my reg…[Read more]

Christ posted an update 3 hours, 10 minutes ago

Hi officer pls I want to ask how long do it take for my application to appear to EMGS website , i am a new student and my university has created account with EMGS but it has not yet show to EMGS website yet

EMGS Officer replied 1 hour, 3 minutes ago

Hi Christ,
We require more information regarding this, therefore, we appreciate if you could elaborate more on your enquiry. This will enable us to assist you accordingly. If your enquiry is related to an application, kindly drop us an email with your application number at enquiry(at)emgs.com.my for further checking.
Have a good day.

Saif Ullah Khan posted an update 3 hours, 30 minutes ago

Dear EMGS Officer,
Application Number: E#########
My application is stopped requesting explanation letter and academic results. My university has already submitted these documents and I have also attached it along with my offer letter. Kindly look into it and update my application as soon as possible so the processing can continue.
Regards,
Saif Ullah Khan

EMGS Officer replied 1 hour, 8 minutes ago

Hi Saif Ullah Khan,
We understand your concern. However, we recommend sending your enquiry to our email at enquiry(at)emgs.com.my for further clarification on your application to keep your details private and confidential.
Have a good day.

Hridoy Hassan posted an update 3 hours, 51 minutes ago

New student pass

Muhammad Ibrahim Khalil posted an update 14 hours, 32 minutes ago

Subject: Urgent Request to Expedite VAL Processing – Application ##########

Dear EMGS Team,

I sincerely apologize for the late request.

My application details are as follows:
Application Number: #########
Passport Name: Muhammad Ibrahim khalil

I am currently in Malaysia, and my Master’s visa is set to expire on March 24. However, I have r…[Read more]

EMGS Officer replied 1 hour, 17 minutes ago

Hi Muhammad Ibrahim Khalil,
We received your application from the institution on 13 March 2025 and initiated the process on 14 March 2025. We kindly seek your patience in allowing us time to proceed. Any updates will be notified to the institute.
Have a good day.

Jess Bryan posted an update 19 hours, 7 minutes ago

Hello EMGS.

I upload my travel documents a week ago but my travel details/Plane ticket are not yet verified.

Can you please check?

Passport number is P6015588A.

Thank you

EMGS Officer replied 3 hours, 46 minutes ago

Hi Jess Bryan,
The details have been verified. You may refer to the app for further details.
Have a good day.

Gabie Nantongo posted an update 19 hours, 37 minutes ago

Nothing much

xx liu posted an update 20 hours, 17 minutes ago

Dear officer，
My name is Liu Xiaoxu, and the EMGS application number is E#########.
My EMGS has been stuck at 35% green since I resubmitted my VAL application to the Immigration Department on February 21st, 2025. It was stated that the processing would be completed within 7 to 10 working days, but it has now exceeded more than 15 working d…[Read more]

xx liu posted an update 20 hours, 17 minutes ago

Dear
My name is Liu Xiaoxu, and the EMGS application number is E#########.
My EMGS has been stuck at 35% green since I resubmitted my VAL application to the Immigration Department on February 21st, 2025. It was stated that the processing would be completed within 7 to 10 working days, but it has now exceeded more than 15 working days.Could you…[Read more]

Marri Miguel posted an update 21 hours, 50 minutes ago

Dear EMGS Officer,
I am Guira from the Philippines, and my application number is #########. My application has been stuck at 15% for a month, despite the additional documents being submitted and the issues marked as closed. However, there has been no further progress.

As my application has been in process for seven months and my course intake…[Read more]

EMGS Officer replied 20 hours, 44 minutes ago

Hi Guira,
We require the institute to walk-in to EMGS for further verification. A notification has been sent to the institute since 18 February 2025, however, we are yet to receive any updates from them. Therefore, kindly liaise with them for further clarification.
Have a good day.
- Marri Miguel replied 20 hours, 30 minutes ago
  
  Please clarify which institute are you referring to. As additional documents that were requested where already sent. I was also asked to write a letter explaining my uncommon situation.
  - EMGS Officer replied 3 hours, 50 minutes ago
    
    Hi Guira,
    The additional documents are yet to be received from the institution. Therefore, kindly liaise with them (Imperium International College) to walk-in to EMGS OR provide us with the supporting documents to proceed with your application.
    Have a good day.

dzaky mahmudah posted an update 21 hours, 53 minutes ago

Dear EMGS

Kindly to process my passport a bit faster, because i have limited time to stay in Malaysia.
My name Zakiyatul Mahmudah Riduan, Passport number E6829830.
I checked my passport is still in progress with emgs and it’s already 3 working days. please to submit my passport to immigration department, because i know it tooks more time with…[Read more]

EMGS Officer replied 20 hours, 46 minutes ago

Hi Zakiyatul Mahmudah Riduan,
Kindly be informed that we received your passport from the institution on 10 March 2025. The endorsement process will take approximately 14 working days, however, the approval is subject to the discretion of the Immigration Department. Rest assured, any updates will be notified accordingly.
Have a good day.

Renz Becares posted an update 23 hours, 8 minutes ago

My name is Renz Becares from Ph and my passport number is P1831122C Application Number : E#########,
my recent status of application is 32% until now from March 7, I hope the additional document “Offer Letter” passed by the institution will be approved by emgs in 7 days because they stocked up 32% then there is something wrong with my docs so it…[Read more]

Mizanur Rahman posted an update 23 hours, 31 minutes ago

Salam Sir,
I am Mizanur, My Passport Number is A01854001, i want to know what is my emgs status and can i appeal to come back to Malaysia for my Master’s study ?

EMGS Officer replied 21 hours, 56 minutes ago

Hi Mizanur,
Your latest student pass application has been closed since 23 November 2023. Therefore, no active application is associated with your passport number. You may liaise with the institute for further assistance.
Have a good day.

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