EMGS Officer

Hi,

Kindly be informed that your application has been closed in the system.

Have a nice day.

Hi,

Kindly submit the proof of payment to the institution and request them to submit at EMGS for further review.

Have nice day.

Hi,

Kindly be informed that your application is pending for the submission of the additional document. We have notified the institution and student for the additional document require. Kindly submit the documents in order for us to resume the process.

Have a nice day.

Hi,

Kindly be informed that if the passport was renewed at home country, student require to enter Malaysia under social visit pass. Once enter, the institution is require to apply for the transferring of student visa from old passport to new passport. As such, kindly refer to the institution for further assistance on this matter.

Thank you.

Hi,

We are in the midst of submitting your application to Immigration for VAL approval. Allow us some time to proceed with the submission. Rest assured, we will notify the institution for the submission of your passport.

Have a nice day.

Hi,

Please be informed that the payment status was failure. As such, we have canceled the application. Student may proceed to reapply new application and make payment to process further.

Have a nice day.

Hi,

Please be informed that we received your passport on the 27th of April 2026 for the Dependant Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for collection.

Hi,

We understand your concers. Kindly be informed that we are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a nice day.

Hi Shakib Hasan Apon,

Based on our records, there is no record of a new application in our system. Should you intend to proceed with a new application, the institution is required to cancel the current application prior to the new submission.

Have a nice day.

Hi Muhammad Gul E Islam,

We are currently processing your application and will issue a supporting letter once the review is complete. Please note that your institution will liaise directly with the State Immigration Department to obtain your student pass; therefore, your passport will not be submitted to EMGS.

Hi Abdullah Alharmah,

Kindly request your institution to submit a copy of the latest student pass to enquiry(at)emgs.com.my in order for us to complete the application.

Have a nice day.

Dear Nischal,

Please note that there is a processing fee for the Malaysian e-visa for Indian nationals. You may contact the e-visa support center for further clarification regarding this fee. Please be advised that the visa fee paid during application submission refers specifically to the multiple-entry visa fee.

Have a nice day.

Hi Hui Ye,

Your institution will liaise directly with the state immigration to obtain your student pass. Your passport will not be submitted to EMGS

As such, we recommend that you refer to your institution for further assistance on the status of your passport.

Have a nice day.

Hi Madrilkhan Madrilkhan,

We understand your concern. However, the application is still pending with the EMGS officers for approval. We understand that the process has taken a longer timeframe than usual. Rest assured, we will look into this matter and update the application status accordingly.

Have a nice day.

Hi Lawal,

Your application is currently in the process of being reviewed by immigration, as the necessary documents have been resubmitted for approval. This stage is a normal part of the application process and can take some time. Rest assured, we will look into this matter and update the application status accordingly.

Have a nice day.

Hi,

Hi,

Kindly be informed that your application is still in the midst of processing with the Immigration department. We have highlighted your application to the Immigration and the approval is solely at the discretion on Immigration. Rest assured, any update will be notify accordingly.

Have a nice day.

Hi,

Hi,

iKAD features in the EMGS Hub still in the midst of upgrading. Student will not be able to view the iKAD. As such, you may liaise with the institution to check on the iKAD status.

Have a nice day.

Hi,

The renewal application will be apply by the institution and they will submit the document during applying the application. The process takes approximately 14 working days if there is no additional document or correction requires.

Have a nice day.