EMGS Officer

EMGS Officer posted a new activity comment 19 seconds ago

Hi,

Kindly be informed that your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 23rd July 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

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EMGS Officer posted a new activity comment 2 minutes ago

Hi,

Kindly be informed that the academic results submitted to EMGS are examination slip results. As such, the institution is require to confirm whether EMGS should proceed with this application based on the submitted examination slip, or alternatively, submit the official academic result for verification. Kindly liaise with the institution for…[Read more]

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EMGS Officer posted a new activity comment 18 minutes ago

Hi,

Kindly be informed that we have amended the duration to 24 months. As such, there is topup payment if there is changes on the duration. Once your application process has been completed, you may request a refund for the initial payment you paid for the application. As such, kindly refer to the institution for further information on the payment…[Read more]

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EMGS Officer posted a new activity comment 58 minutes ago

Hi,

We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 1 hour, 8 minutes ago

Hi,

Kindly be informed that we received your passport on the 14th of July 2026 for the Student Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for collection.

Have a nice day.

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EMGS Officer posted a new activity comment 1 hour, 10 minutes ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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EMGS Officer posted a new activity comment 1 hour, 12 minutes ago

Hi,

Kindly be informed that your application is pending submission of additional document from institution. The commencement date stated in the Offer Letter is backdated. As such, the institute is required to submit a new offer letter with the latest commencement date or deferment letter in order to resume processing the application. Kindly…[Read more]

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EMGS Officer posted a new activity comment 1 day, 1 hour ago

Hi,

Kindly be informed that you are require to uninstall and reinstall the mobile app. Please revert to us via email at enquiry(at)emgs.com.my with a screenshot of the error if the issue persists.

Have a nice day.

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EMGS Officer posted a new activity comment 1 day, 1 hour ago

Hi,

Kindly be informed your previous application has been closed. As such, the institution may proceed to apply for a new application in the EMGS system. Kindly liaise with the institution for further checking on this matter.

Have a nice day.

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Hridoy Bhuiyan replied 22 hours, 16 minutes ago

I received an official update from EMGS stating that my previous application has been closed and that the institution can now proceed with submitting a new application in the EMGS system.
Could you kindly provide an update on the next steps for my application? Specifically:
Has the institution initiated the new EMGS application on my behalf?
Are…[Read more]

EMGS Officer posted a new activity comment 1 day, 2 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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EMGS Officer posted a new activity comment 2 days ago

Hi Alaa Thamer,

If you are traveling to Malaysia to begin or continue your studies with a valid Student Pass, you may purchase a one-way flight ticket. It is not necessary to book a return flight ticket in this situation. However, kindly liaise with your airline to confirm this matter.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Waliur Rahman Uzair,

Based on our records, your student pass has expired. As such, you are unable to proceed with a cancellation for an expired pass.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Sakila Akter,

Please be informed that the application is currently at the stage where the documents are ready for final verification. We will notify the institution once the verification process is complete.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Muhammad Usman Aziz,

To book accommodation at INTI International University Nilai, please be informed that you are required to liaise with your institution for assistance on this matter.

Have a nice day.

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EMGS Officer posted a new activity comment 3 days, 1 hour ago

Hi Emaan,

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

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Emaan replied 2 days, 4 hours ago

Thank you! I have emailed with the required information.

EMGS Officer posted a new activity comment 3 days, 1 hour ago

Hi Tian Xinyuhao,

Your institution will liaise directly with the state immigration to obtain your student pass. Your passport will not be submitted to EMGS

As such, we recommend that you refer to your institution for further assistance on the status of your passport. Alternatively, you may send us your full name and passport number at…[Read more]

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EMGS Officer posted a new activity comment 3 days, 1 hour ago

Hi Alaa Thamer,

Regarding your travel plans, as long as your Student Pass is valid upon your arrival in Malaysia on 1st August, you should not face any issues at the airport. It is important to ensure that your Student Pass remains valid throughout your stay.

For renewing your Student Pass, your passport must be valid for at least 12 months.…[Read more]

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EMGS Officer posted a new activity comment 3 days, 1 hour ago

Hi Mareena Umair,

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

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EMGS Officer posted a new activity comment 3 days, 1 hour ago

Hi Salma Mohmmed,

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

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EMGS Officer posted a new activity comment 3 days, 1 hour ago

Hi Amira Hamdache,

Please be informed that your application is pending for additional documents from the institution, which are required to process your application, and a notification has been sent to your institution regarding this. Therefore, kindly refer to the institution for further clarification on this matter.

Have a nice day.

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EMGS Officer

@sri-thurga

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EMGS Officer

@sri-thurga

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