EMGS Officer

Hi,

Kindly be informed that we are unable to process the application as the Immigration Department of Malaysia system has highlighted an issue with this individual. The institute is required to contact the Immigration Department of Malaysia for further clarification.

Have a nice day.

Hi,

Hi,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 25th June 2026. We will highlight your application to Immigration for expedite the process. However, the approval is solely at the discretion of Immigration. Rest assured, we will notify once your eVAL has been approved by Immigration.

Hi,

Kindly be informed that your application is not supported due to pending submission of the additional document from the institution. As such, kindly liaise with the institution for further clarification regarding this matter.

Have a nice day.

Hi,

Hi,

Kindly be informed that the eVAL is valid for 6 months. In the event your eVAL has expired, you are require to reapply a new application and obtain a new eVAL. Before proceed to reapply, the institution is require to submit for a cancellation of the eVAL in the EMGS system.

Have a nice day.

Hi,

Your institution opted to obtain the Student Pass directly at the state Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport.

Have a nice day.

Hi,

Hi,

Kindly be informed that we are yet to receive the documents from the institution. Therefore, kindly refer to the institution for further assistance regarding this matter.

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Hi,

Kindly be informed that your application is not supported due to the academic result are skeptical. As such, kindly refer to the institution for further clarification regarding this matter.

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Hi,

Hi,

We have received the submission of additional document from institution. Kindly note that, we are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a nice day.

Hi,

Kindly be informed that the institution may submit an amendment request to change the SEV place. We will review the submission and any update will be notify to the institution. As such, kindly liaise with the institution for further assistance regarding this matter.

Have a nice day.

Hi,

We appreciate if you could elaborate more on your enquiry. This will enable us to assist you accordingly.

Have a nice day.

Hi,

Hi,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 25th June 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

Hi,

Hi,

Kindly be informed that you medical screening status still in progress. Kindly allow us some time to review and rest assured, any update will be notify accordingly.

Have a nice day.

Hi,

We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.

Have a nice day.

Hi,