EMGS Officer

Hi,

Kindly be informed that the departure date you may fill up your travel date from home country to Malaysia.

Kindly note that your flight info and SEV has been verified accordingly.

Have a good day.

Hi,

Kindly be informed that your flight info and SEV has been verified accordingly.

Have a good day.

Hi,

Kindly be informed that we are yet to receive the renewal application submitted by the institution. As such, kindly refer to the institution for further checking on this matter.

Have a good day.

Hi,

We are currently in the midst of processing your application at final verification. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a good day.

Hi,

Kindly be informed that we are yet to receive the additional document from the institution. As such, kindly refer to the institution for further checking on this matter.

Have a good day.

Hi,

Hi,

Hi,

Kindly be informed that your passport with student pass and iKAD is ready for collection. The insitution are yet to collect at EMGS. As such, kindly refer to the institution for further assistance regarding this matter.

Have a nice day.

Hi,

Kindly be informed that we are in the midst of submitting your application to Immigration for VAL approval. Allow us some time to proceed with the submission. Any updates will be notified accordingly.

Have a nice day.

Hi,

We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.

Have a nice day.

Hi,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 30th September 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

Hi,

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a nice day.

Hi Faraj Ali,

We understand your concern. However, your application is currently at the ‘Supported’ stage. Rest assured, we will notify the institution once the application is ready for passport submission.

Have a nice day.

Hi Rahma Athuman Ikungu,

Your application is currently undergoing the final verification stage. Please note that we cannot provide an exact timeframe or guarantee an expedited progression to 35%, as processing is subject to standard verification and Immigration Department procedures.

Hi Sangeeth,

We understand your concern. However, your documents were submitted to the Immigration Department for the VAL approval. We understand that the process has taken a longer timeframe than usual. We will look into this matter. Rest assured, we will notify the application progress via the website.

Have a nice day.

Hi Bassam,

You are required to cancel the current VAL and submit a new application using your second nationality passport. VAL corrections are not permitted for nationality amendments.

Have a nice day.

Hi Nursamal Samatkyzy,

We would appreciate if you could elaborate on your enquiry. This will enable us to assist you accordingly.

Have a nice day.

Hi,

We have rectified the issue. You may log in to the EMGS hub and download the EVAL.

Have a nice day.

Hi Bassam,

Regarding your dual nationality, please be advised that international students must maintain consistency with the passport used during the initial application and VAL issuance process. Using a second nationality/passport will require a new application or formal passport update procedures, which may cause further delays.

Hi Afreen N,

Please be informed that the application is ready for submission to the Immigration Department for the VAL approval. However, the VAL approval is solely at the discretion of the Immigration Department. Rest assured, we will notify the application progress via the EMGS website accordingly.

Have a nice day.