• @sri-thurga Hello EMGS
    My passport number is A09043740
    My Eval had been expired
    My varsity submitted my emgs cancellation request
    And new emgs fees has been paid and all documents have been submitted
    I want to know that how much time it will take to cancle my current emgs and when my new emgs will be started?

  • @sri-thurga
    Hi
    May I know the details for special pass application for dependents? My student pass has endorsed last Tuesday and I have submitted all the documents to the institution as soon as my passport could be collected. I would like to know if special pass can be applied as dependent pass has not yet started from the institution.

    • Hi,

      We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

  • @sri-thurga
    Hello EMGS officer,
    May I know the type of bank account to apply for dependent visa for financial proof? And if the spouse and the kid are already in Malaysia, can I extend the stay by extending through immigration department.

    • Hi NgweSandar Lin,

      Kindly be informed that the bank for financial support must be local bank Malaysia. You are required to obtain a special pass directly from Immigration department of Malaysia. Kindly refer to Immigration for further assistance regarding this matter.

      Have a nice day.

  • @sri-thurga dear my visa is being processed for almost 3 weeks on 80%, would really appreciate ur reply as I need my passport asap

    Thank you for your concern

    • Hi Yazeed Timraz,

      We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

  • @sri-thurga Hello. My name is Khanh and my application number is E#########, I have applied for Graduate Pass since 8/10/25 but until now still 35%. Before this I awared that only take 7-12 days process. May I ask how long will it take more? Thank you so much.

    • Hi Khanh Nguyễn,

      Kindly be informed that the Immigration are in the mids of processing the graduate pass application. Kindly allow Immigration some time and rest assured, we will notify for the passport submission.

      Have a nice day.

  • Lil steeve posted an update 2 months ago

    @sri-thurga
    Hello my name is PAGAMAVOU DEING STEEVE and my passport number is 25PP40362, I would like to know if it is possible that you can check my file as soon as possible so that I finish the steps and come to your country, because for school I do not want to start late and I have to travel normally before the 15th of this month! Thank you…[Read more]

  • @sri-thurga hello, I have already uploaded my Single Entry Visa and Flight Information on the EMGS system, but the status is still showing as Pending Verification and my status is stuck at 70%. Since my intended travel date to Malaysia is 12 September, I would like to kindly ask if you could confirm when these documents will be verified.

    • Hi Dhrubo Alam,

      We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

  • Hassan Raza posted an update 4 months ago

    @sri-thurga How to access Insurance card from the new EMGS Hub App?

    • Hi Hassan Raza,

      Kindly be informed that the features for insurance card are yet to be available. Once available, you may use to check the insurance card details.

      Have a nice day.

      • Hello, If the insurance card details are not available at the moment, how can I use my insurance to see a doctor?

  • wasiq ali posted an update 4 months, 2 weeks ago

    @sri-thurga could u pls update my visa application process because it’s been stuck more then 15 working days.

    • Hi @wasiqali,

      We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help…[Read more]

  • Abood Alomari posted an update 5 months ago

    @sri-thurga
    Hi emgs officer

    My name is ABDEL RAHMAN ALOMARI I got accepted in UM for my masters and I’ve applied for my student visa, everything was perfect until my application reached 30% it required me to renew my passport although it had more that a year validity but less than 18 months, so I renewed my passport but there is nowhere to s…[Read more]

    • Hi @aboodalomari,

      We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

  • Raihan Quddus posted an update 5 months ago

    @sri-thurga Hello, my EMGs status is at 15%. It is asking for my health declaration form, yet I’ve submitted the form when I was creating my application. What should I do help please. I’ve sent a screenshot for your reference.

    • Hi Raihan,

      Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

      Have a nice day.

  • Afnan Asharfi Tisha posted a new activity comment 5 months, 1 week ago

    @sri-thurga But sir my EMG still shows rejection!!!In this situation, can I start the EMG process at another university???Since I have already received an offer letter from another university, can I start the visa processing a new by paying the EMG fee of that university?I am a little confused that my EMG system is still showing rejection. Is it…[Read more]

  • Felicia posted an update 5 months, 1 week ago

    @sri-thurga
    Hello, my name is Felicia, i have problem with my EMGS apps.
    ive bern logged out from my account and couldnt log back in, and do verification, it always shows “request time out” whenever i try to do something (do verification/posting feedbacks) is there any chance that my issue could be solved?

    • Hi Felicia,

      We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.

      Have a nice day.

  • @sri-thurga Hi.
    I got a significant issue. While preparing the eval application there was a question to determine the airport city where I will go out of my country and the airport city where I will enter your country. I put Riyadh airport in my country. However, the airline representative told me now that they stop operating flights from Riyadh…[Read more]

  • @sri-thurga Dear EMG Officer,
    I hope you get my message and reply quickly..My name is AFNAN ASHRAFI and my passport number is A04362723… I applied to Lincoln University 6 months ago. The university rejected it because my certificate had a convocation date.Now I have applied again to another university and received an offer letter.In this…[Read more]

    • Hi @afnanasharfitisha,

      Kindly be informed that your application has been closed in the EMGS system. As such, you may proceed to apply a new application accordingly.

      Have a nice day.

      • @sri-thurga But sir my EMG still shows rejection!!!In this situation, can I start the EMG process at another university???Since I have already received an offer letter from another university, can I start the visa processing a new by paying the EMG fee of that university?I am a little confused that my EMG system is still showing rejection. Is it…[Read more]

  • @sri-thurga How can I add documents to my application to get visa because they send me to add a file and I don’t know how. Can you please help

  • @sri-thurga how to create digital ID as not working..fix problem

    • Hi @jamilnubs,
      We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
      Have a good day.

  • Shakibur Islam posted a new activity comment 6 months, 2 weeks ago

    @sri-thurga
    When I first apply and explain my situation, will I still be granted an eVisa to travel to Malaysia for the medical test, or will my application be rejected right away?

  • @sri-thurga
    I am an international applicant planning to pursue undergraduate studies in Malaysia in a non-medical field. During a recent personal health check-up, I tested positive for Hepatitis B, but with a very low HBV DNA viral load of only 290 IU/ml. I am asymptomatic and do not require any medical treatment at this time. The test report is…[Read more]

    • Hi @shakiburislam,

      Kindly be advised that the student will be required to undergo medical screenings in accordance with the requirements of the Malaysian Ministry of Education. In addition, the medical screening results shall be certified in accordance with the medical screening guidelines set by the Ministry.

      Kindly note that if the student’s…[Read more]

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