EMGS Officer

Hi Usman Ali,

Here is a step-by-step guide on what you need to do and the documents required once you arrive in Malaysia for your student pass process:

Hi Karthik Kandukuri,

Please be informed that your documents are ready for submission to the Immigration Department for the VAL approval. However, the VAL approval is solely at the discretion of the Immigration Department. Rest assured, we will notify the application progress accordingly.

Have a nice day.

Hi Nakibul Alam Afnan,

Your application is currently at the stage where the documents have been submitted to Immigration for approval (Self-Endorsement) as of 21st May 2026. This process is part of the student pass renewal application, and it typically involves a waiting period as the Immigration Department reviews the submitted documents.

Hi Haidar Gaduwama,

Please contact the relevant authority handling tourist visa applications to confirm the reason your visa was rejected and to obtain further clarification..

Have a nice day.

Hi Ivy Tram,

Please be informed that your documents are ready for resubmission to Immigration for VAL approval. Please note that we are unable to provide an exact timeline for the completion of the application, as the approval and issuance of the eVAL are solely at the discretion of the Immigration Department.

Have a nice day.

Hi Muhammad Abdullah,

Please be informed that your application is pending for additional documents from the institution, which are required to process your application, and a notification has been sent to your institution regarding this. Therefore, kindly refer to the institution for further clarification on this matter.

Have a nice day.

Hi Waleed Mohammed,

Regarding the tracker not moving to 80%, please note that the medical status is still marked as “In Progress.” Once the medical examination is fully processed and updated in the system, the tracker should reflect the change.

Have a good day.

Hi Feng Jingping,

Hi Onasanya Zulfah Olajide,

Hi,

Hi,

Your institution opted to obtain the Student Pass directly at the state Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport.

Have a nice day.

Hi,

Kindly be informed that your insurance was under Etiqa Family Takaful Berhad and the erollment has been completed. As such, you are require to download the Etiqa+ app to view the insurance. Kindly liaise with the institution to obtain the insurance policy number.

Have a nice day.

Hi,

Hi,

Kindly be informed your insurance was under Etiqa. As such, you are require to download the Etiqa+ apps to view the insurance. Kindly liaise with the institution to obtain your insurance policy number.

Have a nice day.

Hi,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 25th May 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

Hi,

Please be informed that we have received the additional document submitted by the institution. Kindly allow us some time to review and rest assured, anu update will be notify accordingly.

Have a nice day.

Hi,

Kindly be informed that the notification has been send to the institution. As such, kindly refer to the institution to request them submit the additional document required for us to resume the process.

Have a nice day.

Hi,

Hi,

Please be informed that we have received the additional document submitted by the institution. Kindly allow us some time to review and rest assured, any update will be notify accordingly.

Have a nice day.

Hi,

Please be informed that your application is pending submission of additional document from the institution. As such, kindly liaise with the institution for further clarification.

Have a nice day.