EMGS Officer

EMGS Officer posted a new activity comment 1 day, 3 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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Fatimah Adewole replied 21 hours, 15 minutes ago

Here’s my full name
Fatimatu Mardiyyah Opedimeji Adewole
My passport number
A13012702

EMGS Officer posted a new activity comment 1 day, 3 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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Ibrahim Ahmad Tijani replied 1 day, 2 hours ago

Thanks EMGS, I sent an email with regards to this, and this is now resolved.
Thanks a lot for your continued support.

EMGS Officer posted a new activity comment 1 day, 3 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

View Conversation

EMGS Officer posted a new activity comment 1 day, 3 hours ago

Hi,

Kindly be informed that your application is pending for the submission of additional document from institution. As such, kindly liaise with the institution for further assistance regarding this matter.

Have a nice day.

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EMGS Officer posted a new activity comment 1 day, 3 hours ago

Hi,

We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 1 day, 5 hours ago

Hi,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 3rd September 2026. As such, we will request the Immigration for expedite the process of your eVAL. However, the approval is solely at the discretion of Immigration. Rest assured, any update will be notify accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 1 hour ago

Hi,

Kindly be informed that your are require to liaise with the eVISA department for further checking on your eVISA status.

Have a good day.

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EMGS Officer posted a new activity comment 2 days, 2 hours ago

Hi,

Kindly be informed that your application is pending for the submission additional document from institution. Kindly liaise with the institution for further assistance regarding this matter.

Have a good day.

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EMGS Officer posted a new activity comment 2 days, 2 hours ago

Hi,

Kindly be informed that your flight info and SEV has been verified accordingly.

Have a good day.

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EMGS Officer posted a new activity comment 2 days, 3 hours ago

Hi,

We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

Have a good day.

View Conversation

EMGS Officer posted a new activity comment 2 days, 3 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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Clement Wong replied 2 days, 2 hours ago

CLEMENT WONG DI QUAN
C0815425
#########
+60-#########

Thank you.

EMGS Officer posted a new activity comment 2 days, 3 hours ago

Hi,

Kindly be informed that we have received the document uploaded by the institution. Kindly allow us time to review the document. Rest assured, any update will be notify accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 3 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

View Conversation

EMGS Officer posted a new activity comment 2 days, 19 hours ago

Hi,

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 19 hours ago

Hi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

View Conversation

EMGS Officer posted a new activity comment 2 days, 19 hours ago

Hi,

Kindly be informed that the institution is require to submit the dependant passport at EMGS. As such, kindly refer to the institution for further assistance regarding this matter.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 19 hours ago

Hi,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 17th September 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

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Yousuf Siddique replied 2 days, 18 hours ago

Hi @EMGS Officer,

Thank you. My application previously showed that it was submitted to Immigration on 11 September, but it now shows 17 September.

Could you please clarify what happened between the 11th and 17th? Was it returned or resubmitted for any reason?

Thank you.

EMGS Officer posted a new activity comment 2 days, 19 hours ago

Hi,

Please be informed that we have received the documents from institution to process the eVAL appeal. Kindly note that no stipulated time frame to process the VAL appeal as the approval is solely at the discretion of Immigration. Rest assured, any update will be notify accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 19 hours ago

Hi,

Please be informed that the institution is require to apply for the eVAL correction in the EMGS system. Once received the application, we will submit to the Immigration to process accordingly.

Have a nice day.

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EMGS Officer

@sri-thurga

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EMGS Officer

@sri-thurga

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