EMGS Officer

Hi Nafis Rahman,

We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

Have a good day.

Hi,

Kindly be informed that we have received the amendment request from the institution to change the course name. However, the course requested is not linked to the Partner University. As such, the institution is require to request us update in the system. Kindly refer to the institution for further assistance regarding this matter.

Have a nice day.

Hi M Rashid,

Hi Ali Murtaza,

Kindly be informed that your medical appeal still in progress. Kindly allow us time to process the appeal. Rest assured, any update will be notify accordingly.

Have a nice day.

Hi Abdirahim Mohamed,

Kindly be informed that the appeal must be submitted by the institution. As such, kindly refer to the institution for further checking on this matter.

Have a nice day.

Hi,

Kindly be informed that we require the institution to submit the additional document to EMGS. As such, kindly refer to the institution for further assistance regarding this matter.

Have a nice day.

Hi Muhammad Ali,

We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

Have a good day.

Hi Saida Ripa,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 5th March 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

Hi,

Please be informed that we received your passport on the 3rd of March 2026 for the Student Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for collection.

Hi Yein Hwang,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 12th February 2026. We have highlighted your application to request to expedite the process. The approval is solely at the discretion of Immigration. Rest assured, any update will be notified accordingly.

Have a good day.

Hi David Djima

Kindly be informed that we are not processing the eVISA application. As such, you may contact the eVISA department for further checking on this matter.

Have a good day.

Hi Horan,

Hi Shaima Arab,

Kindly be informed that the eVAL is valid for 6 months. In the event your eVAL has expired, you are required to reapply new application and obtain a new eVAL.

Have a good day.

Hi Samuel Iloabuchi,

Kindly be informed that we are not processing the SEV application. As such, you may contact the Malaysian embassy in your home country for further checking on this matter.

Have a good day.

Hi Zoya Khan,

Hi Ryuta Minami,

We are not processing the eVISA application. As such, you may refer to the eVISA department for further checking on this matter.

Have a good day.

Hi Amar,

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 2nd March 2026. They will take approximately 7-10 working days to issue the approval. Kindly note, your application process is still within the Immigration time frame. We will notify you once the VAL is approved by Immigration.

Have a good day.

Hi Adnan Hasan,

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a good day.

Hi Amy Silvia,

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a good day.

Hi Thirisha Mohan,