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EMGS Officer

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@sri-thurga

Active 2 hours, 54 minutes ago
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    EMGS Officer posted a new activity comment 2 hours, 30 minutes ago

    Hi Huang Liyi,

    Please be informed that your passport was submitted to the Immigration Department for the student pass endorsement. The process takes 14 working days from the date we received the passport at the EMGS one-stop center. However, the approval is solely at the discretion of the Immigration Department.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 2 hours, 52 minutes ago

    Hi Ibrahim,

    Your application is currently at the stage where the institution has been notified to submit additional documents.

    Please ensure that your institution submits these documents as soon as possible to avoid any delays in your application process.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 19 minutes ago

    Hi Bilkis Nagogo,

    Your application is currently in the “Supported” status, which means that verification has been completed and your application is moving forward. The most recent update indicates that this status was confirmed on 29th January 2026.

    If there are any specific actions required from your side, we will notify you directly.

    Have a…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 21 minutes ago

    Hi Osamah Alobaidi,

    Based on our record, we have received your passport for the student pass endorsement process on 26th January 2026. The Student Pass endorsement process takes 14 working days. However, the approval is solely at the discretion of the Immigration Department.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 23 minutes ago

    Hi Yooha Mariyam,

    We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 23 minutes ago

    Hi Ahmed Abdullahi,

    Your application is currently in the process of being reviewed. Once the vetting of your documents has been completed, we will submit the application to the Immigration Department for their approval. The decision to issue the EVAL is solely at the discretion of the Immigration Department.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 25 minutes ago

    Hi Samia Saeed,

    Kindly drop us an email at enquiry(at)emgs.com.my to cancel the active application on the EMGS website. Please ensure the email is sent from the same email address used to create the application

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 28 minutes ago

    Hi Kyi Pyar Oo,

    Congratulations on the approval of your application. If you are from a country that requires a Single Entry Visa (SEV) to enter Malaysia, you are required to proceed to the Malaysian Embassy in your home country and apply for the SEV upon receipt of the eVAL.

    However, if you are from a country that does not require the SEV you…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 31 minutes ago

    Hi,

    We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 hours, 32 minutes ago

    Hi Sana,

    Please be informed that the institution also requires submitting a bank statement for the dependent renewal application with a sufficient bank balance amount.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 1 hour ago

    Hi Ma Yue,

    We understand your concern. Please be informed that your application is pending for additional documents from the institution, which are required to process your application and a notification has been sent to your institution regarding this. Therefore, kindly refer to the institution for further clarification on this matter.

    Have…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 1 hour ago

    Hi Mithal Alkhamis,

    We understand your concerns. However, we received your passport on the 19th of January 2026 for the Student Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Ifekwe Stanley c,

    Your application is currently under review, as it has been resubmitted to immigration for the Visa Approval Letter (VAL) approval. This stage typically involves processing by the relevant authorities, and we appreciate your patience during this time.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Shazin Shameer,

    Kindly be informed that we are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Lizi Roque,

    Your application is currently within the Visa Approval Letter (VAL) processing stage. The VAL has been submitted to immigration for approval, and this process typically takes 7–10 working days.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Eyaheya Khan Sany,

    Please be informed that we are only able to assist the query in Bahasa Malaysia or English. Therefore, kindly resubmit your enquiry in order for us to proceed accordingly.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Do Nhu Y,

    Your institution opted to obtain the Student Pass directly at the State Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Michael Anderson,

    Please be informed that a Special Pass has been issued to allow the student to remain legally in Malaysia until the student pass is finalized or until they depart the country. Please note that the Special Pass is single-entry only; it will be voided upon exit, and the holder will be unable to re-enter using this…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Sana,

    Kindly be informed that we are yet to receive the passport from the institution. As such, kindly refer to the institution and request them to submit at EMGS.

    Have a nice day.

    View Conversation
  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 1 day, 2 hours ago

    Hi Marcus Lingz,

    We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

    View Conversation
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