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EMGS Officer

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@sri-thurga

Active 1 day, 9 hours ago
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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Rajinder Pal,

    We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Tanaporn,

    In response to your inquiry about traveling to Malaysia by train, you will be recommended to complete the pre-entry requirements as part of your travel preparations. On top of that, you must apply for the MDAC at least 3 days before your arrival in Malaysia.

    Have a nice day.

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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Tin San,

    We understand your concerns regarding the upcoming January 2026 intake and the delay in processing your application. However, your application is currently pending approval with the Immigration Department for the VAL amendment application. There is no exact timeframe for the VAL amendment process, and the approval is solely at the…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Md Hasan,

    We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Victor Chukwudi,

    Please be informed that you are only able to access the insurance details for packages purchased with EMGS via the EMGS Hub. Under EMGS, we only offered insurance packages from Etiqa Family Takaful Berhad (EFTB), Great Eastern Takaful Berhad (GETB), and The Pacific Insurance Berhad (TPIB). Kindly refer to your insurance…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Abas,

    We hope you are having a good day. Feel free to interact with us and other students on this platform. You may also post your enquiries or share your experiences with us as a prospective or existing student in Malaysia.

    Have a nice day

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    EMGS Officer posted a new activity comment 2 days, 10 hours ago

    Hi Zakiya Mahmudah,

    Kindly note that the Malaysian Immigration Department may allow certain international students to renew their student pass if the current pass expiry has not lapsed for more than 3 months. The decision is entirely under the discretion of the Malaysian Immigration Department. You may refer to your institution for further…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 11 hours ago

    Hi Jianliang Liang,

    Your passport is currently with Immigration for sticker endorsement. Unfortunately, once the passport is submitted for this process, it cannot be withdrawn until the endorsement is complete.

    If you have an urgent need to return home due to your family situation, we recommend contacting your institution for further assistance…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 11 hours ago

    Hi Mohsin Ali,

    Your application for the Visa Approval Letter (VAL) appeal is currently in progress, with the latest status indicating that it has been submitted to Immigration for approval. For VAL appeal, there is no exact time frame, and the approval is solely at the discretion of the Immigration Department.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 2 days, 11 hours ago

    Hi Md Mohsin Miah,

    Your application is currently at the stage where the institution has been requested to submit your passport along with a valid insurance cover note for the issuance of your student pass. This request was made on 10th December 2025. Please ensure that the institution submits these documents as soon as possible to avoid any…[Read more]

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    EMGS Officer posted a new activity comment 2 days, 11 hours ago

    Hi Mahalaxmi Singh,

    Please be informed that your institution needs to submit the proof of payment in order for your application to proceed.

    If there are delays due to pending payments or other issues at your institution, we recommend contacting them directly for clarification on when they expect to resolve this matter.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 3 days, 10 hours ago

    Hi Khorshed Alam,

    Your application is currently at the stage where the documents have been received, but it is pending payment. The institution requires to submit proof of payment for your application to proceed further. As such, kindly liaise with your institution for further assistance on this matter.

    Have a nice day.

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    EMGS Officer posted a new activity comment 3 days, 10 hours ago

    Hi Jensha Shrestha,

    Noted. Will reply within 1-2 working days.

    Have a nice day.

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    EMGS Officer posted a new activity comment 4 days, 8 hours ago

    Hi Duy Vu Le,

    Kindly be informed that your institution opted to obtain the Student Pass directly at the state Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport.

    Have a nice day.

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    • Profile picture of Duy Vu Le
      Duy Vu Le replied 3 days, 8 hours ago

      Thank you sir/madam. The completion rate is currently 90%. Will it increase when the Immigration Department confirms completion, or when the university confirms it? I mean, who influences the system to increase this rate? The university? The Immigration Department? Or the Department of Education? Can you tell me? I just want to know more about the…[Read more]

  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 4 days, 8 hours ago

    Hi Jensha Shrestha,

    We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

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    • Profile picture of Jensha Shrestha
      Jensha Shrestha replied 4 days, 8 hours ago

      I have already sent an email to enquiry(at)emgs.com.my. Can you please check it, thank you very much!

  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 4 days, 8 hours ago

    Hi Hala Odeh,

    We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

    Have a good day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 4 days, 11 hours ago

    Hi,

    We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 4 days, 11 hours ago

    Hi Zaki Al-Hashmi,

    Kindly be informed that we received your passport on 5th December 2025 for the Student Pass endorsement process. We will review your document and submit the passport to the Immigration Department. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration…[Read more]

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 4 days, 13 hours ago

    Hi Esterly Septiana,

    Kindly be informed that we are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

    Have a nice day.

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  • Profile picture of EMGS Officer

    EMGS Officer posted a new activity comment 4 days, 16 hours ago

    Hi Renitha Dwi Marc Damanik,

    Kindly be informed that your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 28th November 2025. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

    Have a nice day.

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