Please be informed that your application is currently with the Immigration Department for the approval process. While we understand your urgency, note that your application is still within the processing time frame. Therefore, kindly allow the Immigration Department some time to process your application. We will notify your institution…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Please be informed that we are currently processing your student visa application. Kindly allow us some time to process your application, as for any updates, we will notify the institution accordingly.

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Kindly note that all international students will be required to obtain the eVISA in order to enter the country. With regard to the eVISA-related inquiries, you may refer to the official Immigration FAQ at https://malaysiavisa.imi.gov.my/faq

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Kindly note that you have purchased the insurance from your institution. In the event that you wish to purchase the insurance with EMGS, kindly liaise with the institution to send us an amendment request.

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Based on our record, your insurance are covered by The Pacific Insurance Berhad (TPIB), and the medical card has been couriered to your institution. For more information regarding your insurance, you may contact the insurance provider accordingly.

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Upon checking, you have obtained the 3-year student pass duration. As such, the renewal is only for your insurance, which is currently pending for the payment. With regards to the fee that you need to pay for the renewal of your insurance, we recommend you liaise with the institution for further clarification and assistance on this…[Read more]

Please be informed that we require additional documents from the institution to process your application. We have notified your institution on this matter. Therefore, you may need to liaise with them for further clarification.

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We understand your situation. However, we recommend that you refer to the eVISA department for any correction of your eVISA.

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With regard to all SEV-related inquiries, kindly be advised to refer to the embassy directly for further advice.

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With regard of all eVISA-related inquiries, kindly be advised to refer to the official Immigration FAQ at https://malaysiavisa.imi.gov.my/faq

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We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

Upon checking, your passport is currently with the immigration department for the issuance of your student pass. The application is in the endorsement process, which typically takes around 14 working days. While we understand your urgency, we appreciate your patience in allowing the Immigration Department some time to process your…[Read more]

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name, passport number along with the screenshot in the email to enable an EMGS officer to assist you further.

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We are currently in the midst of processing your refund application. However, there is no stipulated time frame for the process to be completed. We will notify you once the process has been completed and successful.

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We are more than glad to assist you with your enquiry. However, we need more details of your application in order to advise you further. Please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will advise you accordingly.

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Kindly note that your passport with the student pass has been collected by the institution. As such, please follow up with the institution regarding your passport accordingly.

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Kindly note that your application is currently under process, with the most recent status indicating that your documents have been submitted to Immigration for the Visa Approval Letter (VAL) approval. Rest assured, for any updates, we will notify your institution accordingly.

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Your cancelation application is currently in process. Kindly note that we will resume processing your current application once the cancelation process has been completed.

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Upon checking, we are currently preparing the supporting letter for your institution to proceed with the endorsement of your student pass at the state immigration department. Therefore, kindly allow us some time to process, as any updates will be notified to your institution accordingly.

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We are currently in the midst of reviewing the documents submitted by your institution. Therefore, kindly allow us some time to process your application. We will notify the institution of any updates.

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Your application is currently in the stage where the documents have been submitted to Immigration for the Visa Approval Letter (VAL) approval. While we understand the urgency, kindly allow the Immigration Department some time to process your application. We will notify the institution once we receive any updates.

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Kindly note that your application is currently under process, with the most recent status indicating that your documents have been submitted to Immigration for the Visa Approval Letter (VAL) approval.Rest assured, any updates we will notify your institution accordingly.

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Your passport is currently with the Immigration Department for the sticker endorsement process. Rest assured, we will notify your institution for further updates.

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Kindly be advised to liaise directly with the eVISA team to check on this issue. You may use the chat option available on their official website for further assistance.

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Your application is currently in the processing stage for the Visa Approval Letter (VAL) with the Immigration Department. Rest assured, for any updates, we will notify the institution accordingly.

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Please be informed that the EMGS supporting letter for your Student Pass was issued to your institution. Kindly note that they will be arranging for the endorsement of the Student Pass at the State Immigration Office. As such, your passport will not be submitted to EMGS. Thus, you may follow up with the institution for further updates on…[Read more]

We understand your concern on this matter. However, note that the approval process will take approximately 14 working days from the day we receive your passport from the institution. While we understand your urgency, kindly allow the Immigration Department some time to process your application. We will notify your institution of any…[Read more]

We are unable to track your application with the details provided. Thus, to get all the details of your application, we would need to retrieve your record. Kindly provide us with your passport number and your full name to us at enquiry(at)emgs.com.my, and we will help you out. However, with regard to the SEV application, we recommend that you…[Read more]

For further clarification on the exact requirements, we recommend liaising directly with the institution, as they will provide the necessary guidance and clarification regarding what needs to be submitted.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We understand your concern regarding your application. However, we appreciate your patience in allowing the Immigration Department some time in processing your eVAL. Once we receive any updates, we will notify the institution accordingly.

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Kindly note that your student pass renewal application has been issued by the Immigration Department of Malaysia. Please allow us some time to update the status of your application. We will notify the institution once your passport with the student pass is ready for collection.

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Please be informed that your application is currently with the Immigration Department for the eVAL approval process. Kindly allow Immigration some time to process your application, as for any updates, we will notify the institution accordingly.

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Kindly be advised to send us an email for the cancellation of your application. Please be sure to send us an email by using the email address you used to create the application.

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We understand your concern regarding the existence of a duplicate application under your name. To resolve this matter, we recommend that you reach out directly to your institution for the cancelation of the duplicate application. This will enable us to proceed with your current application accordingly.

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Please be informed that we are currently processing your visa renewal application. Kindly allow us some time to process and review your application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

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Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide the passport or application number in the email to enable an EMGS officer to assist you further on this matter.

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Your application is currently with the Immigration Department for the eVAL approval process. The approval process will take approximately 7-10 working days from the day we submit your application to the Immigration Department. Kindly allow the Immigration Department some time to process your application. We will notify your institution…[Read more]

We understand your predicament. With regard to any urgency, kindly be advised to liaise with the institution to provide us with the copy of the cover letter to expedite the process, the supporting documents pertaining to your urgency, and a valid copy of the flight ticket. Once we receive the completed document, we will highlight your…[Read more]

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide the passport or application number in the email to enable an EMGS officer to assist you further on this matter.

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Kindly note that we will proceed with the endorsement of the dependent pass once we receive the dependent passport from the institution. As such, please liaise with the institution for further assistance on this matter.

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We have verified the documents uploaded in the system accordingly.

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Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide the screenshot of the error along with your passport number in the email to enable an EMGS officer to assist you further on this matter.

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Kindly note that your renewal application is currently in process with EMGS. The status of your application has been updated on the website accordingly.

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Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your passport or application number in the email for further checking on the status of your iKAD.

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If you have any enquiries on your application, we will be glad to assist you. You may elaborate on your enquiry for our further advice.

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Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide the screenshot of the error along with your passport number in the email to enable an EMGS Officer to assist you further on this matter.

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Please be informed that we are currently processing the renewal application. Kindly allow us some time to process and review your application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

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