Important Notice: Compliance with EMGS Hub Terms & Conditions
Dear Users,
To maintain a safe and constructive environment for all, we remind all users to strictly adhere to the EMGS Hub Terms & Conditions. Failure to comply may result in account suspension or a permanent ban from the platform.
Thank you for your cooperation!




How long does it take to collect a new VISA!?
Hi Shadrick Silwamba,
Please be informed that the processing of a VAL application takes 14 working days from the date we receive the complete application documents and payment from the institution. However, the approval to issue the VAL is solely at the discretion of the Immigration Department.
Have a nice day.
I feel so sorry for trouble you again. My name is YANG JIALIN, I am a student from China, my passport number is EQ5957756, and the application number is E701228872. The email address I used to apply is yangjialin526426@gmail.com.
As my registration and enrollment are scheduled to begin at the end of September, I kindly request your assistance in processing my case as soon as possible so that I can complete the necessary procedures on time.
My name is TANGQIANQIAN, My passport number is EL3708931 application number is E701221606.Dear officers, why has my visa progress dropped from 35% to 32%? I’m very worried as the semester is about to start. How could the progress change from 35% back to 32%?
Hi Tang Qian qian,
Kindly be informed that your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 1st October 2025. The Immigration will take approximately 7-10 working days to issue the approval. Rest assured, we will notify once the VAL is approved by Immigration.
Have a nice day.
Subject: inquirey about val status. Hello my name is nisreen and i have submeted my application on 25/8/2025 and on 9/9/2025 it turned to the imigartion then on 23/09/2025 you required more document and turn green again on 24/09/2025 then imigartion 30/9/2025 and from that day it still on 35% . could you please tell me if there is somthing wroung it take 28 actual days and still with the immigration. And is there a way to make it faster or find any soulution .
my passport number : 014585857 name:nisreen with syrian passport and my application number is :101268486.
Thank you for you assistant
Hi Imad,
Kindly be informed that the Immigration are in the midst of processing the eVAL. We will highlight your application to request to expedite the process. However, the approval is solely at the discretion of Immigration. Rest assured, any update will be notified accordingly.
Have a nice day.
Dear emgs ,
I am nourhan hatem,passport number :A28364651, my current application is on 30% yellow as my previous application is not cancelled yet by the immigration even though my university has already applied for the cancellation 2 weeks ago, I am currently on a special pass visa ,which is only one month until 27th November, if you may please liaise with the immigration to expedite the previous visa cancellation before my special pass expires ,
Thank you
Hi Nour elshenawy,
Kindly be informed that the Immigration are in the midst of processing the eVAL cancellation of the previous application. Kindly note, we are only able to resume the process once the eVAL is canceled by the Immigration.
Have a nice day.
Dear emgs office,
I am writing to ask for an update regarding my previous visa cancellation made on 9th October, it’s been 22 working days since the application was made, I have contacted the immigration and they said the emgs or institution can ask to speed up the process , if you can please help me as I am in a special pass currently and it’s only until 27th November . Passport number:A28364651
Name:nourhan hatem
Thank you
Hi Nour elshenawy,
We understand your concerns. Kindly be informed that the Immigration are still in the midst of processing the eVAL cancellation of the previous application. Kindly note, we are only able to resume the process once the eVAL is canceled by the Immigration.
Have a nice day.
Dear emgs,
My name is nourhan hatem,passport number:A28364651
I would like to request an update on the cancellation of my previous application. It was submitted a month and 4 days ago = 25 working days ago but unfortunately I haven’t received any update until now, my current application is on hold due to the delay of cancellation. Last email received by my university from emgs was that the application was highlighted to the immigration to expedite the process.thank you so much for your time and effort . Best regards
Hi Nour Elshenawy,
Kindly be informed that your eVAL cancellation currently pending for the submission of additional document from institution. As such, kindly liaise with the institution for further clarification regarding this matter.
Have a nice day.