Aliya Najwa

Hi Dwi Arizka,

Kindly be informed that your ikad has been collected by the institution on 9th October 2025 and your insurance card has been collected on 17th October 2025. As such, kindly refer to the institution for further checking.

Have a nice day.

Hi Dwi Arizka,

To check the status of your EMGS post-arrival medical screening, please note that the results will be sent directly to your institution by the medical staff. You may also follow up with your institution for any updates regarding your medical screening status.

Have a nice day.

Hi Dwi Arizka,

Kindly be informed your sev and flight details has been verified.

Have a nice day.

Hi Dwi Arizka,

Regarding your medical check-up, you have already paid for your post-arrival medical check-up. As such, you are not required to pay again during the medical screening. Once in Malaysia, please complete your medical screening within 7 working days. We have verified your pre-entry details. For further verification, you may refer to…[Read more]

Hi Arizka,

Normally, we recommend travelling at least 1 month before your intake date. However, we advise that you discuss with your institution first.

Have a nice day.

Hi Dwi Arizka,

Please be informed that EMGS has received additional documents from your institution to appeal your application. Kindly allow us some time to process your application, and for any updates, we will notify the institution accordingly.

Have a nice day

Hi @dwiarizka,

Kindly be informed that we have received the document submitted from the institution via email. Kindly allow us time to review the document. We kindly seek your patience in allowing them some time to update in the application. Rest assured, any update will be notified accordingly.

Have a nice day.

Hi @dwiarizka,

Kindly be informed that we are yet to receive the new offer letter with the latest commencement date from institution. As such, kindly refer to the institution for further checking on this matter.

Have a nice day.

Hi @dwiarizka,

Kindly be informed that we are in the midst of processing the eVAL appeal. Kindly allow us time to process and submit to the Immigration. The approval is solely at the discretion of Immigration. Rest assured, any update will be notified to you accordingly.

Have a nice day.

Hi @dwiarizka,

Kindly be informed that we have received the document for VAL appeal from the institution via email. Kindly allow us time to review and update in the application. Rest assured, any update will be notified accordingly.

Have a nice day.

Hi Dwi,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Hi @dwiarizka,

Kindly be informed that we have received the document for VAL appeal from the institution via email. Kindly allow us time to review and update in the application. Rest assured, any update will be notified accordingly.

Have a nice day.

Hi @dwiarizka,

Kindly be informed that the institution may submit an appeal documents to EMGS. However, the approval is solely at the discretion of Immigration. Therefore, kindly liaise with the institution for further assistance regarding this matter.

Have a nice day.

Hi @dwiarizka,

Kindly be informed that we have notified the institution on the reason of VAL rejected. As such, kindly refer to the institution for further clarification regarding this matter.

Have a nice day.

Hi Dwi Arizka,

We are yet to receive the VAL rejection reason from Immigration. However, we have escalated the matter to Immigration to obtain it. Once we receive the VAL rejection reason, we will update it on the EMGS system for the institution to appeal the application.

Thank you.

Hi @dwiarizka,

Kindly be informed that the student are not allowed to enter Malaysia while the application is in progress. Kindly note, the application will be rejected if the Immigration detects the student enter to Malaysia.

Have a nice day.

Hi Dwi,

We are sorry to hear about the rejection of your application. Please be informed that you are required to liaise with your institution in order to obtain the VAL rejection reason. Upon receipt of the reason, your institution can submit an appeal for your VAL application. However, the approval is solely under the discretion of the…[Read more]

Hi @dwiarizka,

Kindly be informed that the Immigration are in the midst of processing the eVAL. We kindly seek your patience in allowing them some time to issue the eVAL as the approval is solely at the discretion of Immigration. Rest assured, any update will be notified to you accordingly.

Have a nice day.

Hi Dwi Arizka,

Kindly be informed that your document has been resubmitted to Immigration on 12th June 2025 for the eVAL approval. They will take approximately 7-10 working days to issue the approval. Kindly note, the approval is solely at the discretion of Immigration. Rest assured, any update will be notified accordingly.

Have a nice day.

Hi Dwi Arizka,

Kindly be informed that your application for Visa Approval Letter (VAL) has been resubmitted to the Immigration Department on 12th June 2025. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.