Yuting Peng

Hi,

Kindly be informed that institution may apply refund in the EMGS system as payment overpaid, and the reason must be transferred to EMGS unintentionally. As such, kindly refer to the institution for further assistance regarding this matter.

Have a nice day.

Hi Peng,

Please note that you purchased Etiqa insurance through EMGS. The enrolment of your insurance was completed on 5 June. Kindly drop us an email at enquiry(at)emgs.com.my or call our hotline to get your insurance policy number.

Have a nice day.

Hi @yutingpeng,

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]

Full Name: Peng Yuting
Passport No. EJ2675746

Hi Yuting,

Kindly be informed that we are still processing your insurance. Kindly allow us some time to process the insurance and any update will be notified to the institution accordingly.

Kindly note that your insurance was under Etiqa insurance. As such, you may download the Etiqa+ apps to apply for a claim later.

Have a nice day.

May I know how long will I expect to receive any update from my policy?

Hi,

Kindly be informed that there is no issue if student not visit at the International Student Arrival Centre (ISAC). It is recommended for student to visit ISAC upon arrive in Malaysia for the officer to assist during Immigration clearance.

Thank you.

Hi Yuting Peng ,

Kindly be informed that we have received the new health declaration form via email. Kindly allow us some time to review the document and update accordingly in the application. Rest assured, any update will be notified accordingly.

Have a nice day.