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@ruanxiao
Active 2 years, 2 months ago
Dear EMGS Officer,
My name is Ruan Xiao, and passport number is EJ3501832, I submitted my passport to my institution on January 8th, it is 4 weeks. Could you please help me to check my student pass is ready or not? If not ready, how long will it take? My husband and I are in Malaysia to renewing our student pass, and my two-year-old son was […] View
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Ruan Xiao posted an update 2 years, 2 months ago
Dear EMGS Officer,
My name is Ruan Xiao, and passport number is EJ3501832, I submitted my passport to my institution on January 8th, it is 4 weeks. Could you please help me to check my student pass is ready or not? If not ready, how long will it take? My husband and I are in Malaysia to renewing our student pass, and my two-year-old son was…[Read more]



Hi, Ruan Xiao. Your institution opted to obtain the Student Pass directly at the state Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport. Thank you. Have a good day.