Norma Mapondera

Hi Norma,

Kindly drop an email with your passport number at enquiry(at)emgs.com.my, and we will assist you accordingly.

Have a nice day.

Hi Norma Mapondera,

We understand your concern. However, the application is still pending with the Immigration Department for VAL approval. We understand that the process has taken longer timeframe than usual. We will look into this matter.

Have nice day.

7-10days it took for me …..

Hi Norma Mapondera,

There’s no specific time frame for the application to progress from 35%. However, once the documents have been vetted and approved, the application status will be updated accordingly.

Have a nice day.

Hi Norma Mapondera,

We understand your concern. However, we are in the midst of processing the application. Once the vetting of your documents has been completed, we will submit the application to the Immigration Department for their approval.

Have a nice day.

Thank you kindly if you’re to assist

Hi Norma Mapondera,

Based on our records, we have received the personal bond from your Institution. Rest assured, we will proceed to update the application accordingly upon review and verification of the documents submitted. The institution or student will be notified of any updates via the EMGS system.

Have a nice day.

Hi Norma Mapondera,

You may refer to your Institution pertaining to this enquiry as they are in the best position to advice about it.

Have a nice day.