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Khansa Nitisara Ramadhani posted an update 1 year, 5 months ago

Dear EMGS staff, I’m planning to submit my student visa cancellation tomorrow. For the EMGS application fee, i transferred the fee from Touch&Go e-Wallet, therefore my name doesn’t appear on the transfer proof but the EMGS bank acc does appear. Would that be a problem?
- EMGS Officer replied 1 year, 5 months ago
  
  Hi Khansa Nitisara Ramadhani,
  
  Kindly be informed that EMGS only allowed to make the payment via credit card, telegraphic transfer, and pay through Institution. In the event that you’ve submitted your payment via
  credit card or telegraphic transfer, you may email enquiry(at)emgs.com.my for the refund process once the application is canceled by the institution. We highly recommend that you refer to our refund policy: https://visa.educationmalaysia.gov.my/legal/refund-policy.html. This will enable you to further understand our refund procedures.
  
  Have a nice day.
  - Khansa Nitisara Ramadhani replied 1 year, 5 months ago
    
    For the student visa cancellation, I was only given the EMGS Escrow Account 1 bank account (Maybank). I couldn’t use credit card with only that information given, and I don’t have Malaysia Bank Account as I’m only here for an exchange program. Would sending the fee through Touch&Go e-wallet (duitnow) transfer still be a problem?

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