Farrah

Farrah posted an update 3 weeks, 6 days ago

Hi, how can i get my insurance details? Thankyou.
Passport : C8182237
Application number: E#########
- EMGS Officer replied 3 weeks, 5 days ago
  
  Hi Farrah,
  
  Based on our record, your insurance are covered by The Pacific Insurance Berhad (TPIB), and the medical card has been couriered to your institution. For more information regarding your insurance, you may contact the insurance provider accordingly.
  
  Have a nice day.
Farrah posted an update 1 month, 1 week ago

Hi, I would like to ask about the status of my refund request. I was charged for a 2-year Student Pass and i-Kad, but I only received 1 year.

May I know the estimated time for the refund to be completed?

Application No: E#########
Passport No: C8182237

Thank you.
- EMGS Officer replied 1 month, 1 week ago
  
  Hi Farrah,
  
  We are currently in the midst of processing your refund application. However, there is no stipulated time frame for the process to be completed. We will notify you once the process has been completed and successful.
  
  Have a nice day.

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