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Farrah posted an update 23 hours, 13 minutes ago

Hi, I would like to ask about the status of my refund request. I was charged for a 2-year Student Pass and i-Kad, but I only received 1 year.

May I know the estimated time for the refund to be completed?

Application No: E#########
Passport No: C8182237

Thank you.
- EMGS Officer replied 5 hours, 21 minutes ago
  
  Hi Farrah,
  
  We are currently in the midst of processing your refund application. However, there is no stipulated time frame for the process to be completed. We will notify you once the process has been completed and successful.
  
  Have a nice day.

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