林渊

林渊 posted an update 2 days, 10 hours ago

Dear EMGS team,
My face‑recognition verification for my EMGS Hub digital ID keeps failing. I’m using an Android phone—what should I do if it still doesn’t work?
- EMGS Officer replied 1 day, 5 hours ago
  
  Hi,
  
  We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
  
  Have a nice day.

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