任朔兵

Dear Sir，
My name is Ren Shoubing. I’m from USM. My passport number is EJ5466515. The progress of my classmates who submitted at the same time as me has reached 45%, while mine is still at 20%. I would like to ask what the reason is and could you please help me check it?

Thank u！
Renshuobing

Dear sir，
I am a student of USM. While using Jompay, I accidentally filled in the code of ref1 as 20136 instead of 20316. The visa office asked me to resubmit it one more time. I would like to apply for a refund.
thank you！