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Dear i-PUTRA / Visa & Pass Section,
I am SOUD A S A ALOBAID, a new UPM student.

Passport: P06941868
Application No.: E#########
EMGS Status: 80% (Pending Passport Submission) – eVAL approved.

I will arrive in Malaysia on 15 October 2026.
The EMGS Hub app is not working properly (shows “NULL”, wrong gender as Female instead of Male, and Post-Arrival / flight check-in does not respond).

Please:
1. Confirm everything is ready for my arrival.
2. Send me the eVAL and any other documents I need to download before travelling.
3. Advise on registration, medical screening, and passport submission after arrival.

Thank you.
SOUD A S A ALOBAID