Dear EMGS Visa Team,
My name is Khalid Gulzar, an Afghan student. I received my eVAL on 5 September 2026 and I am now trying to apply for my Single Entry Visa (SEV/eVISA).
I am facing a problem with my photo on the Malaysia eVISA portal. I am unable to change or update my photograph, so I cannot proceed with the application.
I also created another account using a different email address to try to resolve the issue, but I am still unable to proceed.
Could you please guide me on how to resolve this issue or advise me on the correct procedure?
Name: Khalid Gulzar
Nationality: Afghanistan
Passport No.: P10053789
Visa Reference No.: BVP/STU/14321/E#########/1
eVAL Date: 5 September 2026
I have attached a screenshot of the issue for your reference.
Thank you for your assistance.
Kind regards,
Khalid Gulzar
