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WANG LILI posted an update 2 years, 2 months ago

Dear Officer,
I am Wang Lili, a Ph.D. student at the National University of Malaysia, passport number ED5414486. I’m reaching out due to an urgent family crisis. My visa renewal has been pending, and I desperately need to expedite this process.

My grandfather is in the ICU, in a critical state that doctors describe as severe. It’s crucial for me to be with him, possibly for the last time. This situation demands my immediate presence back home.

I understand the pressures on your office and appreciate the effort taken for each application. Given the circumstances, I kindly request your assistance to fast-track my visa renewal. I am ready to provide any additional information required promptly.

Thank you for considering my urgent request. Your support in this difficult time would be invaluable.
- Hansen replied 2 years, 2 months ago
  
  In this urgent case, I’m advising you to contact EMGS helpline. Here’s the link https://educationmalaysia.gov.my/contact-us/
  - WANG LILI replied 2 years, 2 months ago
    
    OK，thank you very much🥹
- Hansen replied 2 years, 2 months ago
  
  Try to call them
- EMGS Officer replied 2 years, 2 months ago
  
  Dear, Wang Lili.
  Please be advised that your passport is pending at the Immigration Department for Student Pass sticker endorsement. The process approximately will take 14 working days from the day we receive the passport. Rest assured, we will notify you once the student pass is issued by the Immigration Department.
  Thank you. Have a good day.

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