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  • Shafira posted an update 3 years ago

    @EMGS Dear EMGS officer,
    My application still stuck at 5% since i applied in 31 july 2023. Please let me know why?
    Thank you

    • chai replied 3 years ago

      hi, may i know when is ur class will start?

    • Hi chai, In 6 october 2023

    • chai replied 3 years ago

      which uni are u going to?

      • UTM, how about you?

        • chai replied 3 years ago

          i will going to UKM. based on my experience, some uni require us to submit some document to their visa department after apply for the visa (cause i had your problem too). after i give my document to them, my application change to 15%. maybe u can contact their visa department so you know what to do

          • I already contact visa department by call and email, and my problem always because my payment, so i went to the bank in my country to ask them about the problem and also ask EMGS. but until now my visa progress still 5%. It worries me.

            • chai replied 3 years ago

              aa so ur problem is with the payment right? yeah maybe the solution is only contact the bank. anw r u from indo?

              • Ya, i’m from indo. How about you?

                • chai replied 3 years ago

                  me too!! mungkin bisa coba kontak ppi utm aja kak, kemaren aku kontak ppi lumayan kebantu

                  • Omg lucky me, btw aku boleh minta kontak kamu kah? Buat sharing” bareng

              • Yaa, Yes, I’ve been to the bank several times. and just yesterday EMGS said that the payment had been received. But does the visa progress immediately increase after the money comes in? should I wait a while first?

                • chai replied 3 years ago

                  i think ur problem is because u haven’t submit the documents to the visa department

          • Visa departement is EMGS right? Which documents do you sent to them?

            • chai replied 3 years ago

              noo, there is a visa department in each uni. u should ask them are u need submit ur documents or not. In my uni i need to submit my passport, proof of payment for visa processing fee (fee to the uni not for emgs), and my emgs application number

          • Chai@ Are you going for Master’s? I am also going to UKM for Master’s

          • Shita replied 3 years ago

            Hello chai! I’m going to Ukm too and I’m from Indonesia!

            • chai replied 3 years ago

              hai kakk, how about ur visa kak?udah berapa persen?i alrd applied since mid august tp sampe sekarang masih 15% 🥲

        • Me too I’m still stuck at 35%

        • Hi Shafira, I had issues with my VAL too. I needed to refer to the upu @ utm.my (without the spaces) . This is the visa admin utm office. Try to reach out via email.

    • Hi Shafira,

      We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      Have a nice day.

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