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Obaid009 posted an update 6 years ago
@tinashem
Dear Sir/ Ma’am,
I have applied for my visa renewal since May and my visa is under process with immigration for almost 3 weeks at 80% and didn’t move yet. I would like to ask for updates because I have embassy interview by end of this week and my original passport is required during the interview.
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Hi,
We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.
Have a nice day.
I emailed 3 days ago but no reply until now
@mohammed_74 If the email is still not replied, we request that you provide us with the email case number. This will enable us to check on the status of the case.
Sorry but I didn’t get what you mean by email case number.
@mohammed_74 When you send us an email, you will receive an auto-reply with a case number for your email. Kindly check your mailbox.
I didn’t get any auto-reply email
@mohammed_74 Kindly advise which email address you sent your enquiry to. You can also check the junk/spam mailboxes.
I sent 2 emails to enquiry(at)emgs.com.my. Neither spam folder and inbox folder has an auto- reply email