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Did you try the online E-visa?

Yes I applied for new visa online in the first of April following the checklist available in the website and paid for the new visa. I also sent many emails to the i Putra vissa pass and they gave me this app to follow. When I used this app I found my student pass visa is valid , I mean the first step in the pre entry checklist.

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.