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Zhasmin Kuatova

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@zhasminkuatova22

Active 3 years, 5 months ago
Hi. I am having issues with passing the facial verification on my EMGS account. I have completed my Pre Departure Check list successfully on my first phone , but when I changed phones yesterday I tried to log in to my pre departure check list on my new phone and it keeps on saying that I failed the verification test. Can someone please help me […] View
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    Zhasmin Kuatova posted an update 3 years, 6 months ago

    Hi. I am having issues with passing the facial verification on my EMGS account. I have completed my Pre Departure Check list successfully on my first phone , but when I changed phones yesterday I tried to log in to my pre departure check list on my new phone and it keeps on saying that I failed the verification test. Can someone please help me…[Read more]

  • Profile picture of Zhasmin Kuatova

    Zhasmin Kuatova posted a new activity comment 3 years, 6 months ago

    Hi Mehran, I am also facing this issue. I am traveling to Malaysia today so hopefully someone can help solve this problem!

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  • Profile picture of Zhasmin Kuatova

    Zhasmin Kuatova posted an update 3 years, 6 months ago

    Hello, I am awaiting the verification now for the past 2 days. My flight is on Friday is it possible to verify my Pre-Departure CheckList as soon as possible before my flight? Thank you

    • Profile picture of Mohammad Namir Hassan
      Mohammad Namir Hassan replied 3 years, 6 months ago

      Me too same situation, I change my flight time last time it took less than 24 hours , hope by Friday it will be completed

    • Profile picture of EMGS Officer
      EMGS Officer replied 3 years, 6 months ago

      Hi Zhasmin,

      Upon checking, your pre entry application has been verified.

      Have a nice day.

      • Profile picture of Duha Mohd
        Duha Mohd replied 3 years, 6 months ago

        I need to travel to Malaysia in 2 days and I got my SEV done, but in the emgs app it says my student pass is valid..but in the passport it expired on January 2021 .what do I do

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