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zahwa ridwan posted an update 1 month ago

Dear EMGS Team,

I just received a notification that my EVAL is ready to be downloaded and my EMGS application has completed at 70%. However, I cannot seems to download the EVAL is it because on the mobile app I login with my previous passport? My new visa is on my new passport, although I have tried accessing it from mobile app.

May I have immediate assistance to this matter as a I need to catch up to my academic activities. Thank you in advance.
- EMGS Officer replied 1 month ago
  
  Hi Zahwa,
  
  Please uninstall the app, and upon reinstallation, re-register with your new details and complete the verification. If the issue persists, drop an email to enquiry(at)emgs with your details along with a screenshot of the error.
  
  Have a nice day.

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