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@zahwaridwan
Active 1 month ago
Dear EMGS Team,
I just received a notification that my EVAL is ready to be downloaded and my EMGS application has completed at 70%. However, I cannot seems to download the EVAL is it because on the mobile app I login with my previous passport? My new visa is on my new passport, although I have tried accessing it from mobile app.
May I have […] View
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zahwa ridwan posted an update 1 month ago
Dear EMGS Team,
I just received a notification that my EVAL is ready to be downloaded and my EMGS application has completed at 70%. However, I cannot seems to download the EVAL is it because on the mobile app I login with my previous passport? My new visa is on my new passport, although I have tried accessing it from mobile app.
May I have…[Read more]



Hi Zahwa,
Please uninstall the app, and upon reinstallation, re-register with your new details and complete the verification. If the issue persists, drop an email to enquiry(at)emgs with your details along with a screenshot of the error.
Have a nice day.