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xiaoyu huang posted an update 1 year, 6 months ago
I am a Chinese student holding passport number EF9442639, and I am writing to lodge a complaint regarding the unreasonable delays and additional fees encountered during my passport renewal process.
I submitted my passport to the school on May 24, 2024, and it was received by EMES’s One Stop Center on May 27, 2024. According to the initial…[Read more]



Hi, Huang Xiaoyu.
Please be advised that your passport is pending at the Immigration Department for Student Pass sticker endorsement. We understand that the process has taken a longer timeframe than usual. We will look into this matter. Unfortunately, we are unable to inform you when the process will be completed but we will try to return your…[Read more]