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Wang

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@wangfuman

Active 3 years, 6 months ago
After filling in all the items, I entered face recognition, but there was no recognition box and no button. Ask for help View
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  • Profile picture of Wang

    Wang posted a new activity comment 3 years, 7 months ago

    Same🙁

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    • Profile picture of Christine Sabbath
      Christine Sabbath replied 3 years, 7 months ago

      Same!

  • Profile picture of Wang

    Wang posted a new activity comment 3 years, 7 months ago

    Hi. Ok. I try again.thank you.

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  • Profile picture of Wang

    Wang posted a new activity comment 3 years, 7 months ago

    Hi. I turned on the camera.

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  • Profile picture of Wang

    Wang posted an update 3 years, 7 months ago

    After filling in all the items, I entered face recognition, but there was no recognition box and no button. Ask for help

    • Profile picture of Zinah
      Zinah replied 3 years, 7 months ago

      Hi
      Try to switch on your camera from your phone sittings

      • Profile picture of Wang
        Wang replied 3 years, 7 months ago

        Hi. I turned on the camera.

    • Profile picture of Yuan, Jingfan
      Yuan, Jingfan replied 3 years, 7 months ago

      Maybe you can try to set the location to Malaysia in the Andriod system phone which might be helpful for using the EMGS App.

      • Profile picture of Wang
        Wang replied 3 years, 7 months ago

        Hi. Ok. I try again.thank you.

    • Profile picture of EMGS Officer
      EMGS Officer replied 3 years, 6 months ago

      Hi Wang,

      Kindly clear the app cache, uninstall and reinstall the app. Make sure that you are using the latest version 4.3.3 on iOS and 4.2.0 on Android. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.

      Have a nice day.

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