EMGS Officer

Hi Tasnim,

The medical results were updated in our system on the 7th of February. We will proceed with the next stage of the application accordingly.

Have a nice day.

Hi Ahmed,

Kindly clarify which application you are referring to. Since you purchased Etiqa insurance, you need to download the Etiqa+ app.

Have a nice day.

Hi Ummey,

Your application was not supported. Kindly liaise with your institute to submit the appeal request.

Have a nice day.

Hi Golam,

Kindly provide the email case number, to check the request status.

Have a nice day.

Hi Ali Hamad.
We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will help you out.
Have a good day.

Hi Balaji,

We are in the process of submitting the application to the Immigration Department for the issuance of the VAL. The application status will be updated once the application has been submitted for approval.

Have a nice day.

Hi Imran,

Your application is currently on hold as we require additional documents from the institute. Kindly liaise with the institute to submit the documents at their earliest convenience.

Have a nice day.

Hi,

We are processing the application. The application process involves various stages. The application status will be updated once we have completed vetting your documents.

Have a nice day.

Hi El-sanosi,

We are processing the application. The application process involves various stages. The application status will be updated once we have completed vetting your documents.

Have a nice day.

Hi Tiam,

The LOE submitted via the case number you referred to belongs to another student. The Embassy mentioned your name in the email, however, the LOE belongs to another student. Kindly liaise with your institute to request the Embassy to submit the LOE.

Have a nice day.

Hi Olivier,

The institute has yet to submit the application payment. Please liaise with the institute to submit the payment so that we can initiate the application processing.

Have a nice day.

Hi,

Your application is currently on hold as we require additional documents from the institute. Kindly liaise with the institute to submit the documents at their earliest convenience.

Have a nice day.

Hi Md Ridwan,

The passport will be submitted directly to the state Immigration Department in Selangor, not to EMGS. As such, we advise that you contact your institute for assistance regarding your request to expedite the student pass endorsement process.

Have a nice day.

Hi

Kindly advise how we can be of assistance to you. If your enquiry is related to an application, we request that you drop us an email at enquiry(at)emgs.com.my with your full name and passport number.

Have a nice day.

Hi Maruf,

Your application was submitted to the Immigration Department on 7 February. The issuance of the VAL takes approximately 7-10 working days. However, the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Pei,

The passport is ready for collection. Kindly liaise with your institute to collect the passport.

Have a nice day.

Hi Mostafa,

We are preparing the endorsement supporting letter. We will notify your institute once the supporting letter is ready.

Have a nice day.

Hi Hamid,

The documents required are from the institute. Kindly contact the institute for more details.

Have a nice day.

Hi,

If the application is showing as 0% it means your institute is yet to submit the application documents and payment. Kindly refer to the institute for more details.

Have a nice day.

Hi Htar,

Kindly clarify which guide you are referring to. With regards to the port of entry, kindly seek confirmation from your institute.

Have a nice day.