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@sumoueddinalali
Active 2 months ago
Dear EMGS team.
My name is Sumoueddin Alali, Passport number N02663572 , My emgs hub app is glitched and i cannot check my visa application or post arrival check in, It broke when i renewed my passport and the passport number changed, I tried looking for ways to change my passport number in the app and portal but couldn’t, Right now i am f […] View
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Sumoueddin Alali posted a new activity comment 2 months ago
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Sumoueddin Alali posted a new activity comment 2 months, 1 week ago
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Sumoueddin Alali posted an update 2 months, 1 week ago
Dear EMGS team.
My name is Sumoueddin Alali, Passport number N02663572 , My emgs hub app is glitched and i cannot check my visa application or post arrival check in, It broke when i renewed my passport and the passport number changed, I tried looking for ways to change my passport number in the app and portal but couldn’t, Right now i am feeling s…[Read more]
I have faced the same issue
I resolved it by registering the new account with new email
Can you give me a step by step tutorial on how to do it?
Just register on app again with new email the procedure is same
What can i do to thank you? You saved me.
Hi Sumoueddin Alali,
We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
Have a nice day.