We have verified the SEV details on the pre-entry checklist.

Have a nice day.

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help…[Read more]

We have noted your information. However, per immigration department regulations, we can only process a new student pass application if the passport is valid for 18 months or more.

Currently, your application is on hold pending the submission of your new passport details. We advise you to contact the relevant authorities to…[Read more]

Kindly note that the Malaysian Immigration Department may allow certain international students to renew their student pass if the current pass expiry has not lapsed for more than 3 months. The decision is entirely under the discretion of the Malaysian Immigration Department.

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We acknowledge receipt of your additional documents. We will resume processing your application, provided no further corrections or documents are required.

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Kindly proceed with the further e-visa application once you can download the EVAL from the EMGS Hub.

Thank you.

The current status of your application is that it is in the final verification stage. This means that the documents submitted are currently being verified by the relevant authorities. Please rest assured that we are actively processing your application, and we appreciate your patience during this time. Rest assured, we will…[Read more]

We understand your concern. Please be informed that the approval process takes 7 working days; however, the approval is solely at the discretion of the Immigration Department.

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Your current visa application status is “document submitted to immigration for VAL approval.” Kindly clarify your enquiry pertaining to the payment for further assistance.

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We understand your concern. However, we appreciate it if you could provide us with your passport number and your full name. This will enable us to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.

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We are glad to assist with your enquiry. Kindly provide us the screenshot of the payment options. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.

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We understand your concern. However, you are required to liaise with the clinic that you perform the medical appeal for the status of your medical screening.

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You may access this feature by logging in to the EMGS Visa website → Student Visa → “Track My Application” → Search Application (using their passport number and nationality). You will be able to view all application issues, but you can only upload additional documents for issues featuring a “Respond” button. In the event the…[Read more]

We understand your concern. However, the application is still pending approval from Immigration. We recognize that this process has taken longer than usual. Rest assured, we are closely monitoring this matter and will update your application status as soon as there is a development.

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Kindly be informed that the Immigration are in the midst of processing the eVAL. We will highlight your application to request for expedite the process. However, the approval is solely at the discretion of Immigration. Rest assured, any update will be notified accordingly.

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We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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Kindly be informed that you may send the document via email to additionaldoc(at)emgs.com.my .

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Kindly be informed that you are require to request for the cancellation before reapply new application. As such, you may send us an email to request for the cancellation at enquiry(at)emgs.com.my .

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Regarding your inquiry about transferring your Visa Approval Letter (VAL) from Taylor’s University to Universiti Putra Malaysia (UPM), please be informed that transferring a VAL is not possible. You will need to apply for a new VAL specifically for UPM.

Kindly liaise with Taylor’s University to proceed with the cancellation o…[Read more]

Regarding your inquiry about entering Malaysia in July with an issued VAL (Visa Approval Letter) and an intake scheduled for September, please be informed that the VAL is valid for a period of 6 months from the date of issuance. Therefore, you are allowed to enter Malaysia before your intake date as long as your VAL is still…[Read more]

We understand your concern regarding the status of your application. Currently, your application is at a stage where the institution has been notified to submit additional documents. This situation arose because the Immigration Department of Malaysia shows an active application linked to your passport number. The institution…[Read more]

Kindly be informed that EMGS is no processing for the eVISA. As such, kindly refer to the eVISA department for further checking on this matter.

Have a nice day.

Kindly be informed that your application is pending submission of the passport to EMGS. As such, kindly liaise with the institution for further assistance regarding this matter.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

Have a nice day.

Kindly be informed that it is recomended 12 months and more for the validity of the passport. As such, you may contact with the embassy for further checking if you allowed to renew the passport in Malaysia or not.

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Kindly be informed that we received the application for VAL amendment on 14th May 2026. We are currently in the midst of processing your application. Kindly note that, the approval is solely at the discretion of Immigration. Any updates will be notified to the institution accordingly.

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We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

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Kindly be informed that your application has been closed in the system. As such, you may proceed to apply for a new application accordingly.

Have a nice day.

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that your application has been closed in the system.

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Kindly submit the proof of payment to the institution and request them to submit at EMGS for further review.

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Kindly be informed that your application is pending for the submission of the additional document. We have notified the institution and student for the additional document require. Kindly submit the documents in order for us to resume the process.

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Kindly be informed that if the passport was renewed at home country, student require to enter Malaysia under social visit pass. Once enter, the institution is require to apply for the transferring of student visa from old passport to new passport. As such, kindly refer to the institution for further assistance on this matter.

Thank you.

We are in the midst of submitting your application to Immigration for VAL approval. Allow us some time to proceed with the submission. Rest assured, we will notify the institution for the submission of your passport.

Have a nice day.

Please be informed that the payment status was failure. As such, we have canceled the application. Student may proceed to reapply new application and make payment to process further.

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Please be informed that we received your passport on the 27th of April 2026 for the Dependant Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for collection.

Have…[Read more]

We understand your concers. Kindly be informed that we are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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Based on our records, there is no record of a new application in our system. Should you intend to proceed with a new application, the institution is required to cancel the current application prior to the new submission.

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We are currently processing your application and will issue a supporting letter once the review is complete. Please note that your institution will liaise directly with the State Immigration Department to obtain your student pass; therefore, your passport will not be submitted to EMGS.

As such, we recommend referring to…[Read more]

Kindly request your institution to submit a copy of the latest student pass to enquiry(at)emgs.com.my in order for us to complete the application.

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Please note that there is a processing fee for the Malaysian e-visa for Indian nationals. You may contact the e-visa support center for further clarification regarding this fee. Please be advised that the visa fee paid during application submission refers specifically to the multiple-entry visa fee.

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Your institution will liaise directly with the state immigration to obtain your student pass. Your passport will not be submitted to EMGS

As such, we recommend that you refer to your institution for further assistance on the status of your passport.

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We understand your concern. However, the application is still pending with the EMGS officers for approval. We understand that the process has taken a longer timeframe than usual. Rest assured, we will look into this matter and update the application status accordingly.

Have a nice day.

Your application is currently in the process of being reviewed by immigration, as the necessary documents have been resubmitted for approval. This stage is a normal part of the application process and can take some time. Rest assured, we will look into this matter and update the application status accordingly.

Have a nice day.