Kindly be informed that your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 23rd July 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

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Kindly be informed that the academic results submitted to EMGS are examination slip results. As such, the institution is require to confirm whether EMGS should proceed with this application based on the submitted examination slip, or alternatively, submit the official academic result for verification. Kindly liaise with the institution for…[Read more]

Kindly be informed that we have amended the duration to 24 months. As such, there is topup payment if there is changes on the duration. Once your application process has been completed, you may request a refund for the initial payment you paid for the application. As such, kindly refer to the institution for further information on the payment…[Read more]

We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.

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Kindly be informed that we received your passport on the 14th of July 2026 for the Student Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for collection.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that your application is pending submission of additional document from institution. The commencement date stated in the Offer Letter is backdated. As such, the institute is required to submit a new offer letter with the latest commencement date or deferment letter in order to resume processing the application. Kindly…[Read more]

Kindly be informed that you are require to uninstall and reinstall the mobile app. Please revert to us via email at enquiry(at)emgs.com.my with a screenshot of the error if the issue persists.

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Kindly be informed your previous application has been closed. As such, the institution may proceed to apply for a new application in the EMGS system. Kindly liaise with the institution for further checking on this matter.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

If you are traveling to Malaysia to begin or continue your studies with a valid Student Pass, you may purchase a one-way flight ticket. It is not necessary to book a return flight ticket in this situation. However, kindly liaise with your airline to confirm this matter.

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Based on our records, your student pass has expired. As such, you are unable to proceed with a cancellation for an expired pass.

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Please be informed that the application is currently at the stage where the documents are ready for final verification. We will notify the institution once the verification process is complete.

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To book accommodation at INTI International University Nilai, please be informed that you are required to liaise with your institution for assistance on this matter.

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We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

Your institution will liaise directly with the state immigration to obtain your student pass. Your passport will not be submitted to EMGS

As such, we recommend that you refer to your institution for further assistance on the status of your passport. Alternatively, you may send us your full name and passport number at…[Read more]

Regarding your travel plans, as long as your Student Pass is valid upon your arrival in Malaysia on 1st August, you should not face any issues at the airport. It is important to ensure that your Student Pass remains valid throughout your stay.

For renewing your Student Pass, your passport must be valid for at least 12 months.…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

Please be informed that your application is pending for additional documents from the institution, which are required to process your application, and a notification has been sent to your institution regarding this. Therefore, kindly refer to the institution for further clarification on this matter.

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We recommend you liaise with the institution for further assistance on this matter.

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To renew your student visa, your institution will need to provide the following documents:
– Passport copy
– Academic certificates and transcripts
– Progress report if you are enrolled in a Research Program

Please ensure that you are in Malaysia during the renewal process, as your original passport is required for the endorsement…[Read more]

Your application is currently at the stage where documents are ready for an authenticity check. This is part of the renewal process, and we are unable to predict specific percentage progressions like reaching 90% before your visa expires.

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We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

Upon reviewing your application status, it appears that your most recent application is currently marked as closed. Unfortunately, there is no active student visa application under your profile at this time.

If you have submitted a new application for a student visa and it is not reflected here, we recommend…[Read more]

Please be advised that your documents are currently pending with the immigration department for VAL approval. We understand that this process has taken longer than anticipated. However, the decision to issue the EVAL is solely with the immigration department. We will keep you informed and notify you as soon as we receive any…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

Your application is currently marked as “Documents received (Pending payment).” It appears that the institution needs to submit proof of payment for your application to proceed. We recommend that you contact your institution to ensure that they have submitted the necessary proof of payment to EMGS.

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Based on our records, we have received the explanation letter from your institution. Please be assured that we will review the document and update your application status accordingly.

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Please be informed that your insurance was under the institution own group insurance and your medical screening will be conducted directly at the institution’s clinic. Therefore, kindly liaise with the institution for further clarification and assistance regarding this matter.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 29th June 2026. We will highlight your application to request for expedite the process. However, the approval is solely at the discretion of Immigration. Rest assured, any update will be notify accordingly.

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We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

Have a nice day.

We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.

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Kindly be informed that you are require to fill up the flight info and upload the copy of flight ticket for us to verify the pre-entry checklist.

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Kindly be informed that we require the institute or student to submit a copy of the Official Academic Transcript(s) and Certificate(s) by the awarding institution. If the official documents are yet to be issue, the institution is require to provide an explanation letter for further verification. Kindly refer to the institution for further…[Read more]

Kindly be informed that we are yet to receive the new health declaration form from the institution. As such, kindly refer to the institution for further assistance regarding this matter.

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We have received the payment proof submitted by the institution. kindly note that, we are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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It is highly recommended that the student enters Malaysia within the validity of the EVAL.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my, and we…[Read more]

Please be advised that your documents are currently pending with the immigration department for VAL approval. We understand that this process has taken longer than anticipated. However, the decision to issue the EVAL is solely with the immigration department. We will keep you informed and notify you as soon as we receive any…[Read more]

We have yet to receive your passport from the institution for the student pass endorsement process. As such, kindly liaise with your institution for further clarification on this matter.

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Please be informed that your documents are currently awaiting VAL approval from the immigration department. Based on our review, the documents were submitted to immigration for the VAL approval on 29th June 2026.

The decision to issue the EVAL is solely at the discretion of the Immigration Department. We will keep you informed…[Read more]

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 26th June 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

Have a nice day.

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]