SIWEN HUANG

SIWEN HUANG posted an update 8 months, 2 weeks ago

Dear EMGS team, I am at the clinic now. But I cannot use the App to process. It keep telling me to enable the location. However, I already enable all the location and other authorities. I am using Android phone. What should I do? Would you give some suggestions? Thank you.
- EMGS Officer replied 8 months, 2 weeks ago
  
  Hi Siwen Huang,
  We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
  Have a good day.
SIWEN HUANG posted an update 8 months, 3 weeks ago

Dear EMGS teams
I hope this email finds you well. I have problem in verifing my digital ID on EMGS APP. When it comes to the picture verification part, the camera is on but there is no any button to process (picture showed in attachment). I tried downloading and updating the APP, however it didn’t work. I appreciate your suggestions in solving the…[Read more]
- EMGS Officer replied 8 months, 3 weeks ago
  
  Hi,
  
  We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
  
  Have a nice day.

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