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@oyregina
Active 2 years, 7 months ago
Dear Officer,
I had already successfully authenticated the digital ID and filled in all of the pre-entry-list information in the profile, and was able to display the progress before. However, the progress has not been displayed since the day before yesterday, and authentication is still needed. Besides, every time I fill in the digital […] View
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Regina posted a new activity comment 2 years, 9 months ago
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Regina posted a new activity comment 2 years, 9 months ago
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Regina posted an update 2 years, 9 months ago
Dear Officer,
I had already successfully authenticated the digital ID and filled in all of the pre-entry-list information in the profile, and was able to display the progress before. However, the progress has not been displayed since the day before yesterday, and authentication is still needed. Besides, every time I fill in the digital…[Read more]
Hi Regina,
Kindly clear the app cache, uninstall, and reinstall the app. Make sure that you are using the latest version. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.
Have a nice day.
Hello, Excuse me, I have the same problem as Wang Hui, my name is Liu Xiaoxi and my passport number is EJ3850546, please help me check, I submitted my materials on March 10, I don’t know if there has a proplem thank you very ！much
I’m 85% on the process, thanks a lot emgs officer, very helpful, love you！
亲，你留言留到我的楼里了，他们可能看不到的，建议在上方what‘s new那里提问哈