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You should call them

Dear brother@Naser . The magor problem for immigration is they do not have difenet time nor specific schedule for issuance. Plus no conecction to reach them. U should be patient body. Mine was late till twenty two days whereas others got it earlier. Make plenty Duwa Allah will definitely facilitate it. Mum’s diwa never rejects

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.