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@miznasuhail
Active 6 months, 1 week ago
Dear EMGS Support Team,
I am trying to access my insurance card through the EMGS Hub app. However, when I attempt to verify my identity to use the insurance and digital ID features, I encounter an issue. After entering my details and proceeding to the selfie step, the app consistently shows a “Request Timed Out” error — even though I complete t […] View
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Mizna Suhail posted an update 6 months, 1 week ago
Dear EMGS Support Team,
I am trying to access my insurance card through the EMGS Hub app. However, when I attempt to verify my identity to use the insurance and digital ID features, I encounter an issue. After entering my details and proceeding to the selfie step, the app consistently shows a “Request Timed Out” error — even though I complete t…[Read more]
Hi @miznasuhail,
We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
Have a nice day.