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  • Profile picture of Vivian

    Vivian posted an update 2 years, 3 months ago

    Hi,EMGS ,Digital ID always “time out”,why?
    • Profile picture of EMGS Officer
      EMGS Officer replied 2 years, 3 months ago

      Hi Vivian,

      Kindly clear the app cache, uninstall, and reinstall the app. Make sure that you are using the latest version of the EMGS mobile app. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.

      Have a nice day.

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