Activity

Subject
Request for Guidance on Tuition Fee Refund After Student Visa Cancellation

Dear EMGS Hub Malaysia Team,

I hope you are well.

I am writing to seek your guidance mainly regarding the refund of my tuition fees after discontinuing my studies in Malaysia.

I arrived in Malaysia in January 2025 and was required to complete the English Placement Course (EPC) before enrolling in my main degree program. Asia E University charged me RM 5,000 for the EPC course for one year and allowed one year to complete it. I have paid a total of RM 16,000 in tuition fees.

However, I did not enroll in or commence my main course. Due to unavoidable personal issues, mental stress, and repeated changes in university policies that resulted in additional financial pressure, I decided to discontinue my studies and return to Bangladesh.

I have already requested the university to cancel my student visa and issue a Release Letter. The university has also informed me that I need to apply for a Special Pass in order to leave Malaysia legally, as my visa will expire on 3 February.

In this situation, I kindly request EMGS guidance on the following matters, with particular focus on tuition fees:

– Whether I am eligible for any tuition fee refund, as I did not enroll in the main academic program
– The correct procedure and authority responsible for processing tuition fee refunds
– Whether EMGS can review or advise on this matter, considering the circumstances

I would greatly appreciate your advice and support in resolving this matter fairly.

Thank you very much for your time and consideration.

Yours sincerely,
Md Mehedi Hasan Rifat
Passport No: A11723438
Student ID: 693298
University: Asia E University