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@lujain-h
Active 2 years, 2 months ago
I have set up my digital id with the pin, but I can’t see my student card nor my insurance card, i get an error msg that they can’t verify my student id and i need to send the verification again to my phone number. Is this normal? How should i fix it? View



Hi Lujain,
We will advise you to uninstall the EMGS app from your phone. Alternatively, clear the application cache on your phone. You can do this through the application settings in your phone’s application manager. Kindly revert back to us if the issue still persists with the screenshot of the error at enquiry(at)emgs.com.my and we will a…[Read more]