Khdr Omar Lawa Lawa

Hi Omar,

The refund for renewal can be only submitted by the institution. As such, kindly refer to the institution for assistance in this matter.

Hi Omar,

Please note that your institution has selected to obtain your student pass directly from the state Immigration Department. Therefore, you would have to refer to your institution for further advise.

Have a nice day.

Hi Kheder,

We completed the processing of your application. The next phase of the process will be done by the institution at the state Immigration Department. Kindly follow-up with your institution directly for further assistance with regard to your application status.

Have a nice day.

Hi Omar,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Omar,

We are in the midst of processing your application. The application status will be updated accordingly.

Have a nice day.

Hi Omar,

If the status is still displaying 0%, it means we are yet to receive the application documents and payment. Kindly liaise with your institution and request that they submit the application documents and payment. This will enable us to initiate the processing of your application.

Have a nice day.

Hi Kdhr,

If the status of your application is still 0% it means we are yet to receive the application documents and payment. However, if the documents were submitted during the movement control order (MCO), we will only update the application after the MCO as all application processes are currently suspended.

Have a nice day.

Hi Kheder,

Please be informed that your institution is yet to submit your application documents and the payment for your application. Kindly contact your institution and request that they submit the application documents and payment at their earliest convenience. This will enable us to initiate the processing of your application.

Have a nice day.

Hi Khdr Omar,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Normally it takes 7 to 10 working days to progress to 70%… But sometimes if you are lucky enough it can only take 4 working days to progress to 70% and get the Val… Mine took only 4working days to move to 70% as well…. All the best

yup. smug mine status is also stuck at 35%.