Kevin Benardi

Kevin Benardi posted an update 3 years, 5 months ago

hi, i need help with the digital receipt. I am pretty sure that I put my gender as male. But after I snap a pic and put in password detail it came out as female. I did have long hair when I snapped. is there anything I can do to fix this?
- Adrianna Astle replied 3 years, 5 months ago
  
  Hi, I emailed EMG and they replied saying they are aware of the glitch with this and are working on it 🙁
- EMGS Officer replied 3 years, 4 months ago
  
  Hi Kevin Benardi,
  
  Please take note of the following steps for Android device users:
  1. Clear the app cache and data
  2. Uninstall the EMGS mobile app from your device
  3. Proceed to Google Play and install the latest version of the EMGS mobile app
  4. Complete the verification process accordingly
  
  For iOS devices, kindly note that we are in the…[Read more]

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