Jxx

Jxx posted a new activity comment 3 years, 6 months ago

after reverify，I still male. feel unhappy！

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Jxx posted an update 3 years, 6 months ago

Dear EMGS，My gender is shown as male in the digital ID, but I am a woman. How do I modify it?
- Christine Sabbath replied 3 years, 6 months ago
  
  Same
- Saiful Islam replied 3 years, 6 months ago
  
  You just reverify. Hope it will be fixed. I fixed mine like this. Or just simply uninstall and install it back
  - Jxx replied 3 years, 6 months ago
    
    after reverify，I still male. feel unhappy！
- Aisyah Rizki Putri replied 3 years, 6 months ago
  
  Same…
- EMGS Officer replied 3 years, 6 months ago
  
  Hi,
  
  Kindly clear the app cache, uninstall and reinstall the app. Make sure that you are using the latest version 4.3.3 on iOS and 4.2.0 on Android. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.
  
  Have a nice day.