hongcheng liu

hongcheng liu posted a new activity comment 10 months ago

My gender is male, but the APP shows that I am female

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hongcheng liu posted an update 10 months ago

Dear EMGS officer,
Can you please check my EMGS status? I can’t see my name and photo in the app, and gender is wrong.
NAME:LIU HONGCHENG
PASSPORT NUMBER: EM4064617
- hongcheng liu replied 10 months ago
  
  My gender is male, but the APP shows that I am female
- Mohamud Adan replied 10 months ago
  
  Surprisingly, I have the similar issue that you have now, and I also wondered why.
- EMGS Officer replied 10 months ago
  
  Hi Liu Hongcheng,
  We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of your screen display at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
  Have a good day.