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Eben Turay posted an update 5 years, 6 months ago

I have sent emails several times but got no reply, my case is different because I’m in Malaysia .. I got my Val approval letter since July when I still have a valid visa , I changed my course and my status is stuck at 35% immigration needs additional document which is a special pass to continue my application .. my school needs permission from you to apply special pass for me to proceed .. I need your help.
- EMGS Officer replied 5 years, 6 months ago
  
  Hi Eben,
  
  We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.
  
  Have a nice day.
- EMGS Officer replied 5 years, 6 months ago
  
  @eben Kindly provide us with the case numbers of the emails you sent to us. This will enable us to check the status of the cases.
  - Eben Turay replied 5 years, 6 months ago
    
    I actually can’t figure out what the case nunber is. But my old passport number is A06869213 which had my last valid visa that expired on August 1 .
    My new passport A10873679 is presently 35% and I am presently in malaysia. Thank you..

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