Cheng

Cheng posted a new activity comment 2 years, 6 months ago

same😢

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Cheng posted an update 2 years, 6 months ago

Dear friends, My name is Cheng .after i filling up all items ,entered the student face recognition,but in this step no recognition box or shooting options. i tried many times still the same. ask for hepls ,thanks!
- AHMAD MUHAMMAD SAJJAD replied 2 years, 6 months ago
  
  Keep your mobile camera in front of your face in bright light. It will auto detect your face and proceed ahead
- EMGS Officer replied 2 years, 6 months ago
  
  Hi Cheng,
  
  Kindly clear the app cache, uninstall and reinstall the app. Make sure that you are using the latest version 4.3.3 on iOS and 4.2.0 on Android. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.
  
  Have a nice day.