Anushruthy Puwaneshwaran

Dear Emgs, I only have 1 week for my classes to start can you please check on my Eval it’s on 30% now for quite long. Classes are starting on 21st Oct. kindly please help.
My passport number N6913491

Thank you

The emgs had mentioned an issue in the system after they had submitted to immigration, it said “issue with the individual”. What does it mean? Something wrong with my documents or what