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@anruiying
Active 1 year, 4 months ago
I want to take a self way to verify my identity, But the camera is just like a mirror which without the circle and button to click, When i put my face into the screen, it has nothing reaction. So now i could not register in this APP，What should I do? View
Hi
Try to switch on your camera from your phone sittings
Hi. I turned on the camera.
Maybe you can try to set the location to Malaysia in the Andriod system phone which might be helpful for using the EMGS App.
Hi. Ok. I try again.thank you.
Hi Wang,
Kindly clear the app cache, uninstall and reinstall the app. Make sure that you are using the latest version 4.3.3 on iOS and 4.2.0 on Android. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.
Have a nice day.