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Hello EMGS,

I would like to clarify an issue with my Student Pass application. My university has already paid the required visa/EMGS fees, but my application still shows “Payment – Open: No Proof Of Payment.”

Could you please explain why the payment is still showing as an open issue if the university has already made the payment?

My application has also remained at 5% for more than one week. Could you please confirm whether this payment issue is blocking the progress of my application from 5% to 15%?

Please let me know if EMGS is waiting for any payment proof or action from my university.

Thank you.
Passport number:O05172506