Dear EMGS Team,
I am writing to urgently follow up on my Student Pass application, which has remained at 15% for several weeks.
I received an email from EMGS stating that my application requires the official Cambridge IGCSE academic transcripts and certificates for the June 2025 and November 2025 examination sessions.
However, my institution has confirmed to my agent that these documents have already been uploaded to my specific EMGS application.
Could you please confirm whether these documents are visible in my application? If they are visible, please clarify why they are still being requested. If they are not visible or do not meet the requirements, please specify exactly what needs to be corrected.
My university intake is in November 2026, so I would be extremely grateful for an urgent review and clarification.
Thank you for your assistance.
