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Dear EMGS Team,

I previously received a notification stating that the commencement date in my offer letter was backdated and that a new offer letter was required.

As I could not find an option to upload the updated offer letter through the EMGS portal, I sent it to you by email.

However, I have just received a second notification for the same reason, which suggests that the updated offer letter I sent has not been considered.

Could you please assist me in resolving this issue so that my application can proceed?